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Chase Waiving Fees

Regular Contributor

Chase Waiving Fees

Chase is waiving and/or automatically refuding fees until November 1st for those in the areas affected by Hurricane Sandy (Connecticut, Delaware, Maryland, NJ, NY, PA and DC areas).  I think that is great Customer Service! Smiley Happy  

 

On the other hand, Captial One sent an email that said pretty much "We care....but call us and we'll see what we can do" Smiley Mad  First of all many people have no electricity, internet or access to their emails at this time, and won't for days, let alone trying to get a bill paid etc...! SMH!!!  They are horrible and really need to step it up! 

Message 1 of 6
5 REPLIES
Super Contributor

Re: Chase Waiving Fees

Wells fargo is doing the same thing as chase.
Message 2 of 6
Valued Contributor

Re: Chase Waiving Fees

Oh wow. That's amazing!

As of 2017, rebuilding...
Message 3 of 6
Valued Contributor

Re: Chase Waiving Fees

Kudos to Chase!
Message 4 of 6
Valued Contributor

Re: Chase Waiving Fees

Very nice of them! Now I just hope they approve my app in a couple months! Smiley Happy

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 832 EX 783 TU 816
App free since 9/15/15
Message 5 of 6
Highlighted
Established Contributor

Re: Chase Waiving Fees

+1

Message 6 of 6