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Regular Contributor
Posts: 244
Registered: ‎10-18-2012

Chase Waiving Fees

[ Edited ]

Chase is waiving and/or automatically refuding fees until November 1st for those in the areas affected by Hurricane Sandy (Connecticut, Delaware, Maryland, NJ, NY, PA and DC areas).  I think that is great Customer Service! Smiley Happy  


On the other hand, Captial One sent an email that said pretty much "We care....but call us and we'll see what we can do" Smiley Mad  First of all many people have no electricity, internet or access to their emails at this time, and won't for days, let alone trying to get a bill paid etc...! SMH!!!  They are horrible and really need to step it up! 

Super Contributor
Posts: 6,864
Registered: ‎12-11-2011

Re: Chase Waiving Fees

Wells fargo is doing the same thing as chase.
Valued Contributor
Posts: 2,110
Registered: ‎12-29-2011

Re: Chase Waiving Fees

Oh wow. That's amazing!

The truth is out there...
FICO scores: 764 (EQ) 732 (EX) 757 (TU) 9/14 | Goal score: 750+ (all 3)
Tradelines: Capital One QS NPSL (5.0k) | Discover IT (6.0k) | Walmart Mastercard (5.0k) | Chase Freedom NPSL (7.3k) | Citi Simplicity (9.3k)

Valued Contributor
Posts: 1,435
Registered: ‎01-14-2009

Re: Chase Waiving Fees

Kudos to Chase!
Valued Contributor
Posts: 2,789
Registered: ‎10-10-2012

Re: Chase Waiving Fees

Very nice of them! Now I just hope they approve my app in a couple months! Smiley Happy

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 816 EX 780 TU 823
App free since 4/11/13
Established Contributor
Posts: 1,837
Registered: ‎08-20-2012

Re: Chase Waiving Fees


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