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Regular Contributor
Posts: 238
Registered: ‎10-18-2012
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Chase Waiving Fees

[ Edited ]

Chase is waiving and/or automatically refuding fees until November 1st for those in the areas affected by Hurricane Sandy (Connecticut, Delaware, Maryland, NJ, NY, PA and DC areas).  I think that is great Customer Service! :smileyhappy:  

 

On the other hand, Captial One sent an email that said pretty much "We care....but call us and we'll see what we can do" :smileymad:  First of all many people have no electricity, internet or access to their emails at this time, and won't for days, let alone trying to get a bill paid etc...! SMH!!!  They are horrible and really need to step it up! 

Super Contributor
Posts: 5,700
Registered: ‎12-11-2011
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Re: Chase Waiving Fees

Wells fargo is doing the same thing as chase.
;
Valued Contributor
Posts: 2,110
Registered: ‎12-29-2011
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Re: Chase Waiving Fees

Oh wow. That's amazing!

The truth is out there...
FICO scores: 764 (EQ) 732 (EX) 757 (TU) 9/14 | Goal score: 750+ (all 3)
Tradelines: Capital One QS NPSL (5.0k) | Discover IT (6.0k) | Walmart Mastercard (5.0k) | Chase Freedom NPSL (7.3k) | Citi Simplicity (9.3k)






Valued Contributor
Posts: 1,405
Registered: ‎01-14-2009
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Re: Chase Waiving Fees

Kudos to Chase!
Valued Contributor
Posts: 2,789
Registered: ‎10-10-2012
0

Re: Chase Waiving Fees

Very nice of them! Now I just hope they approve my app in a couple months! :smileyhappy:

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 816 EX 780 TU 823
App free since 4/11/13
Established Contributor
Posts: 1,837
Registered: ‎08-20-2012
0

Re: Chase Waiving Fees

+1

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