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Chase account review

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Creditplz
Valued Contributor

Re: Chase account review

It's called "customer support specialist" they just run me around in circles
Message 41 of 235
longtimelurker
Epic Contributor

Re: Chase account review


@Anonymous wrote:
I assume all your accounts are locked?

I must've either gotten really lucky or they changed their ways of handling.

It might depend on the reason for the review, with some causing automatic locking.   But in general I would think that once an issuer informs you that they are reviewing (for what they think is a good reason!) locking would be pretty standard.

Message 42 of 235
redpat
Senior Contributor

Re: Chase account review

Very odd.  Hope its not a Paypal issue.

Personal Cards: Amex Plat | Amex Delta Res | CSR | Citi AA Exec Business Cards: Ink+ | Amex BGR
Message 43 of 235
takeshi74
Senior Contributor

Re: Chase account review


@Creditplz wrote:
Does anyone know how long it normally takes for Chase to do a Account review?

As long as it takes.  There's no fixed timeframe.  It depends on what they need to review, what they find, etc.

 


@Creditplz wrote:
I was just calling to ask them to expidite my Ink card

May not have been the trigger but don't call about new business cards.

Message 44 of 235
Anonymous
Not applicable

Re: Chase account review

Ouch! Sorry to see this happen to the OP! hang in there! Smiley Happy

Message 45 of 235
Creditplz
Valued Contributor

Re: Chase account review

I'll just wait the 72 hours, I tried calling about 5 times and they keep telling me the same thing. All my limits are still there, UW told me once it's done if they need any info they'll mail me and call me, still no call so that's a good sign??. And I haven't even used any of the cards yet Smiley Surprised I was planning to this weekend because of my cousins birthday but I'll pay for lunch on discover now I suppose. I'll keep everyone updated if I survive or if they decide to cut me loose.
Message 46 of 235
Anonymous
Not applicable

Re: Chase account review

OP did you ever do any kind of spending on the card(s) that Chase might deem questionable; like Paypal, or gift cards, or paying/sending money through a third party? I know others have asked already, but I'm not sure you ever answered.

Message 47 of 235
Creditplz
Valued Contributor

Re: Chase account review

None, the card is still at 0 balance It has only been swiped once and that was yesterday after they froze my accounts.. At a Shell gas station Smiley Sad
Message 48 of 235
lord_kinbote
Established Contributor

Re: Chase account review


@Creditplz wrote:
None, the card is still at 0 balance It has only been swiped once and that was yesterday after they froze my accounts.. At a Shell gas station Smiley Sad

What about the other accounts - any buying of gift cards, cash advance, sending cash via paypal, etc?  The only thing that I see as a red flag so far is the 8 new accounts.  You did not answer the previous question, what duration were the 8 accounts opened.  There has to be some trigger, don't make us pull teeth here Smiley Happy

Message 49 of 235
Anonymous
Not applicable

Re: Chase account review


@Creditplz wrote:
None, the card is still at 0 balance It has only been swiped once and that was yesterday after they froze my accounts.. At a Shell gas station Smiley Sad

Ok, then I think you'll be fine. It really sucks that you can't use your cards until they're done with their review; don't they understand people have spend requirements to meet so they can earn those bonuses? Smiley Frustrated

Message 50 of 235
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