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So, I contacted chase via secure message to have my freedom converted to a visa sig..they escalated to a specialist and I had to wait 10days to received a mail from them. Today I received the letter and the letter say that they can't accommodate my request right now. And the letter suggested me to apply for another freedom .... And if I am approved I can keep both or close the other one. What is the meaning of this ? My freedom will be 1 year old in 9 days, my limit on it is $7400. Any suggestions on what I can do to have it converted to a visa sig?. Also I have pif all my chase accounts and other non chase accounts.. Never late/ no baddies nothing.
Last month I received notice of an auto-CLI ($1k) bringing me to $5.5k total CL. After doing so sent SM to have my freedom upgraded to VS and like you it took several days, several SMs and hearing no a couple of times before getting it upgraded. Still no can tell why initially it was a no. Did not get a suggestion to apply for another freedom. Perhaps they looked at your internal limit and realized they wouldn't give you a CLI? Only thing I can think of.
My freedom is already at $7400 , and I thought visa sig is usually >$5000 cl.. The letter I got wanted me to apply for another freedom (visa sig)
@JaeJae12 wrote:So, I contacted chase via secure message to have my freedom converted to a visa sig..they escalated to a specialist and I had to wait 10days to received a mail from them. Today I received the letter and the letter say that they can accommodate my request right now. And the letter suggested me to apply for another freedom .... And if I am approved I can keep both or close the other one. What is the meaning of this ? My freedom will be 1 year old in 9 days, my limit on it is $7400. Any suggestions on what I can do to have it converted to a visa sig?. Also I have pif all my chase accounts and other non chase accounts.. Never late/ no baddies nothing.
I do not understand, they say they can accomodate you however they want you to apply? that sounds so confusing
@john398 wrote:
@JaeJae12 wrote:So, I contacted chase via secure message to have my freedom converted to a visa sig..they escalated to a specialist and I had to wait 10days to received a mail from them. Today I received the letter and the letter say that they can accommodate my request right now. And the letter suggested me to apply for another freedom .... And if I am approved I can keep both or close the other one. What is the meaning of this ? My freedom will be 1 year old in 9 days, my limit on it is $7400. Any suggestions on what I can do to have it converted to a visa sig?. Also I have pif all my chase accounts and other non chase accounts.. Never late/ no baddies nothing.
I do not understand, they say they can accomodate you however they want you to apply? that sounds so confusing
I think OP meant "can't", otherwise it would be very confusing.
IMO, try calling the backdoor and talk to someone else again as you may get something different...
Ops sorry, it was suppose to be they can't accommodate my request but, suggest me to apply for another freedom card.
@JaeJae12 wrote:Ops sorry, it was suppose to be they can't accommodate my request but, suggest me to apply for another freedom card.
I didn't think it was possible to have two Freedom cards? This whole situation sounds strange.
@Twas_Sovereign wrote:
@JaeJae12 wrote:Ops sorry, it was suppose to be they can't accommodate my request but, suggest me to apply for another freedom card.
I didn't think it was possible to have two Freedom cards? This whole situation sounds strange.
Thats what the letter I received said. it suggests me to apply for another freedom ( a visa signature one) and if I am approve I can keep the freedom I currently have or close it. But I just wanted to convert my existing freedom to a visa sig
Only thing I can think of is that your current freedom card is a mastercard and not visa.... If that is the case, then they can't convert it and you need to apply for a new Visa (sig) version in order to get it. If you have a Visa already, then it makes no sense. When I hit 6k, I called and had it converted immediately without any issues. Good luck.