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Chase online banking question - closed CC

Established Contributor

Chase online banking question - closed CC

I successfully consolidated my 2 chase CLs to 1 CC and closed the other card today. The closed card is still showing up in online banking, although it says its closed and no longer available for use. Is it possible to get this removed so I don't see it? It's been payed in full and has no balance. Thanks!

Message 1 of 4
3 REPLIES
Established Contributor

Re: Chase online banking question - closed CC

Nevermind figured it out Smiley Happy

Message 2 of 4
Valued Contributor

Re: Chase online banking question - closed CC

How did you do it?  I have the same issue.

Message 3 of 4
Established Contributor

Re: Chase online banking question - closed CC

Go to customer center, which is the rightmost tab on the top of the page once you log in. Under "my information" there is a show/hide accounts. Simple as that!

Message 4 of 4