01-12-2013 10:32 PM
I apped for the Freedom on 12/22 and got 7-10 day message. Called same day and found out I was denied. Asked CSR for recon and was patched into recon (aka loan) dept. Was recommended for approval after recon and that it had to go to another dept for final review. Told to call back after Christmas. Called 12/26 to check status. They said they needed me to fax in a copy of my SS card and proof of address and then said wait a week and call back. Called back 12/31 and they said my paperwork still was in the system but verification dept. closed for holidays. Called back 1/2 and they said paper was in system and that it was sent it to verification dept. and to call back verification dept. Called verification dept. on 1/3 said that card app had to be sent to their manager for review (sweating beads now!) and they asked me more verification questions over the phone and then said to call back in 7 days. Called back on 1/10 and it was still in review by verification dept. but rep said they could process it now. Put me on hold for 10 mins total and APPROVED!!!! Even got credit alert that a new account was opened in my name by JP Morgan Chase.
Limit: $1,000 Can't wait to get my 10,000 bonus points!
Wow, that was a rough process.
Sounds like we can all learn from this. Don't app for Chase products over the holiday's unless you are very patient...haha
01-12-2013 10:36 PM
01-13-2013 10:52 AM
01-13-2013 11:55 AM
I tried the auto system -- it never says anything but "to repeat this press 7" so I do and get same response.... I'm almost positive ill be waiting until Monday around noon... Blah.
This is my CC AA support group.. For my "waiting problem" lol
Feel like everyone is sharing a story to get through the hard waiting game HAHA!
I got caught in that press 7 loop last night and this morning. Kinda funny... then I pressed 0 and talked to a person.
01-13-2013 05:22 PM
01-13-2013 08:36 PM
01-14-2013 08:27 AM
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