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Frequent Contributor
Posts: 399
Registered: ‎08-02-2011
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Chase really hooked me up after UR glitch

I used my Chase Freedom to buy tickets on Allegiantair.com, which ran about 200 bucks. On the statement it said I earned - 200 points. Hmm, not the 1,000 I was expecting with this quarter being 5% on airlines and hotels. I called customer service about the missing 800 points and the rep took a look.

 

 

Did I register this quarter was the first question. "Yep, it sure looks like you did," she said.

 

"That's weird." she continued.  "How about I just manually put an extra 3,000 points in your account, that ought to make things better!"

 


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Posts: 455
Registered: ‎01-04-2012
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Re: Chase really hooked me up after UR glitch

Thats Gr8 it makes up for you being inconvienced having to call csr. Way to go!

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Re: Chase really hooked me up after UR glitch

Nice!

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Valued Contributor
Posts: 2,296
Registered: ‎07-23-2012
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Re: Chase really hooked me up after UR glitch


LTomBerry wrote:

I used my Chase Freedom to buy tickets on Allegiantair.com, which ran about 200 bucks. On the statement it said I earned - 200 points. Hmm, not the 1,000 I was expecting with this quarter being 5% on airlines and hotels. I called customer service about the missing 800 points and the rep took a look.

 

 

Did I register this quarter was the first question. "Yep, it sure looks like you did," she said.

 

"That's weird." she continued.  "How about I just manually put an extra 3,000 points in your account, that ought to make things better!"

 


shame on her for not knowing the rules. 

good for you for getting free money =) 

 

the rules states you get the 5% only if you buy directly from the airlines/hotels. 

 

so using 3rd party sites like expedia/travelocity/allegiantair do not count towards the 5%

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Frequent Contributor
Posts: 399
Registered: ‎08-02-2011
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Re: Chase really hooked me up after UR glitch


creditnocash wrote:

LTomBerry wrote:

I used my Chase Freedom to buy tickets on Allegiantair.com, which ran about 200 bucks. On the statement it said I earned - 200 points. Hmm, not the 1,000 I was expecting with this quarter being 5% on airlines and hotels. I called customer service about the missing 800 points and the rep took a look.

 

 

Did I register this quarter was the first question. "Yep, it sure looks like you did," she said.

 

"That's weird." she continued.  "How about I just manually put an extra 3,000 points in your account, that ought to make things better!"

 


shame on her for not knowing the rules. 

good for you for getting free money =) 

 

the rules states you get the 5% only if you buy directly from the airlines/hotels. 

 

so using 3rd party sites like expedia/travelocity/allegiantair do not count towards the 5%


Umm, Allegiant Air is the name of the airline. Allegiantair.com is its official website. I bought directly from the airline.

Shame on you for not knowing your smaller airlines Smiley Happy

 


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Posts: 2,296
Registered: ‎07-23-2012
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Re: Chase really hooked me up after UR glitch


LTomBerry wrote:

creditnocash wrote:

LTomBerry wrote:

I used my Chase Freedom to buy tickets on Allegiantair.com, which ran about 200 bucks. On the statement it said I earned - 200 points. Hmm, not the 1,000 I was expecting with this quarter being 5% on airlines and hotels. I called customer service about the missing 800 points and the rep took a look.

 

 

Did I register this quarter was the first question. "Yep, it sure looks like you did," she said.

 

"That's weird." she continued.  "How about I just manually put an extra 3,000 points in your account, that ought to make things better!"

 


shame on her for not knowing the rules. 

good for you for getting free money =) 

 

the rules states you get the 5% only if you buy directly from the airlines/hotels. 

 

so using 3rd party sites like expedia/travelocity/allegiantair do not count towards the 5%


Umm, Allegiant Air is the name of the airline. Allegiantair.com is its official website. I bought directly from the airline.

Shame on you for not knowing your smaller airlines Smiley Happy

 


ive travelled to most major cities and have never heard of such airline. 

matter of fact i just went back to the website they dont even fly in my tri-state area. 

they are a really small underdog. 

i retract my statement and glad you got your points. 

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Senior Contributor
Posts: 6,279
Registered: ‎08-16-2012
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Re: Chase really hooked me up after UR glitch

Lol score!! Chase is hit or miss ime... In this case, you got boooommmbbbb customer service!!!!:-D
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Re: Chase really hooked me up after UR glitch

Very nice!

 

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Established Contributor
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Re: Chase really hooked me up after UR glitch

Sweet

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