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Are they built with the same kind of material? Do they have the same quality customer service?
What customers are being targeted with the sapphire? Who are being targeted with sapphire preferred?
@DigitalArk wrote:Are they built with the same kind of material? Do they have the same quality customer service?
What customers are being targeted with the sapphire? Who are being targeted with sapphire preferred?
Customer service for Chase Sapphire & Chase Sapphire Preferred is the same, when you dial their number, you get connected over to a customer service representative immediately.
The card build is different, the Chase Sapphire Preferred is Metal, but you have the option to request the plastic version as well.
As far as the Chase Sapphire base card goes, it only comes in plastic.
I will leave the other questions for others to answer.
But the bonus is much bigger with CSP
CSP is targeted towards those that travel, as the great advantage is the ability to transfer points to frequent traveller programs of partner airlines and hotels.