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Chase secure message - beware...

Frequent Contributor

Re: Chase secure message - beware...

Yea it does qualify to get a free report cuz of fact Chase HP your EXP report or at least that was what quizzle told you.. Maybe you either answer the security questions wrong or EXP server's down...You should try tomorrow again.... And yeah its a good lesson to learn. I was planning to send a secured message requesting a CLI via SP when my chase freedom hits 6 months but now you've posted this.. I don't think i'm going to do it... Since here in Colorado they usually pull EXP for everything and my EXP report has a good amount of inquiries in the last 2 years..
Message 21 of 50
Senior Contributor

Re: Chase secure message - beware...

Would you call Chase?  After yesterdays Experian pull without my consent  and the promise to remove the HP from EX,  I just got  an alert from Equifax and yes Chase pulled my CR today again and  still without my consent !!! What the hell is Chase doing to me...do I need to expect a 3rd pull on TU tomorrow ? How  can I stop this nightmare?

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....Last HP 01 NOV 2016...............
Message 22 of 50
Moderator Emerita

Re: Chase secure message - beware...

Jeez. Maybe the other dept they sent it to for the conversion is pulling your cr.
Message 23 of 50
Valued Contributor

Re: Chase secure message - beware...

Whenever you seek credit be ready for HP. Asking for CLI is considered seeking credit. It is written on terms & condition that most people didn't bother to read. Just because AMEX does SP for CLI request doesn't mean Chase will follow it.

 

My advice, just leave it. You cannot expect customer representitive to know the difference between HP & SP. Most of them are just taking minimum wages; hence they received minimum training.

Message 24 of 50
Frequent Contributor

Re: Chase secure message - beware...


lg8302ch wrote:

Would you call Chase?  After yesterdays Experian pull without my consent  and the promise to remove the HP from EX,  I just got  an alert from Equifax and yes Chase pulled my CR today again and  still without my consent !!! What the hell is Chase doing to me...do I need to expect a 3rd pull on TU tomorrow ? How  can I stop this nightmare?


I'm so sorry this is happening to you... Yes you should definitilly call Chase and ask them what's the reason for them to pull your reports without your permission.... It seems weird to me they did that for just a CLI but yeah they can do that since you're seeking credit  but  they shouldn't HP your reports since you didn't authorized to them to do that... my uncle requested a CLI in December he indeed got a HP in EXP (He was aware of that) but they didn't double or tripe pull his reports just EXP

Message 25 of 50
Valued Contributor

Re: Chase secure message - beware...


mnavas wrote:

I'm so sorry this is happening to you... Yes you should definitilly call Chase and ask them what's the reason for them to pull your reports without your permission.... It seems weird to me they did that for just a CLI but yeah they can do that since you're seeking credit  but  they shouldn't HP your reports since you didn't authorized to them to do that... my uncle requested a CLI in December he indeed got a HP in EXP (He was aware of that) but they didn't double or tripe pull his reports just EXP


Actually no. Your terms and condition also states that Chase may pull your credit report. And by using the card, you agree to terms and condition. So Chase already has your consent.

Message 26 of 50
Frequent Contributor

Re: Chase secure message - beware...


trumpet-205 wrote:

mnavas wrote:

I'm so sorry this is happening to you... Yes you should definitilly call Chase and ask them what's the reason for them to pull your reports without your permission.... It seems weird to me they did that for just a CLI but yeah they can do that since you're seeking credit  but  they shouldn't HP your reports since you didn't authorized to them to do that... my uncle requested a CLI in December he indeed got a HP in EXP (He was aware of that) but they didn't double or tripe pull his reports just EXP


Actually no. Your terms and condition also states that Chase may pull your credit report. And by using the card, you agree to terms and condition. So Chase already has your consent.


Yeah but OP said he specifically told chase to not HP his/her reports through the secured message ... so it was chase obligation to warn OP- they wouldn't be able to grant a CLI increase without HP his/her reports....

Message 27 of 50
Valued Contributor

Re: Chase secure message - beware...


lg8302ch wrote:

Would you call Chase?  After yesterdays Experian pull without my consent  and the promise to remove the HP from EX,  I just got  an alert from Equifax and yes Chase pulled my CR today again and  still without my consent !!! What the hell is Chase doing to me...do I need to expect a 3rd pull on TU tomorrow ? How  can I stop this nightmare?


LOL! Only on MyFico does a pair of hard inquiries qualify as a "nightmare." Calm down. Call the executive line (U.S.-based) and explain the situation. This is not the end of the world.

TU FICO: 800 (2/1/14) | CK Score: 802 (2/1/14) | CS Score: 805 (2/1/14)

J.P. Morgan Palladium ($250k) | AmEx Platinum (NPSL) | AmEx SPG Personal/Business ($50k/$50k) | Citi Executive AAdvantage WEMC ($50k) | Citi Dividend WEMC ($50k) | Chase Sapphire Preferred VS ($50k) | Chase Ink Bold WEMC ($50k Flex) | Chase Ink Plus WEMC ($25k) | Chase Freedom VS ($25k) | Chase Freedom WMC ($25k) | Chase MileagePlus Explorer ($25k) | Chase Southwest RR Plus Business/Personal ($15k/$15k) | Barclays US Airways ($25k) | Barclays Hawaiian Airlines ($25k) | BofA Alaska Airlines ($10k) | Lexus Financial Services ($30k) | Mercedes-Benz Financial Services ($50k)
Message 28 of 50
Senior Contributor

Re: Chase secure message - beware...

It even gets better. I called Chase and they said they only pulled Experian and will reverse. CL is already reversed from 4,5K to 4K. But today I got another alert for an Equifax pull and Chase claims they never pulled EQ?! Who could this be First USA in OH? To my opinion Chase!

 

 

 

This is the once Chase confirms to have done and that will be reversed. They did not read my message Smiley Sad

 

Experian.jpg

 

But here comes the very strange part. Equifax does show this HP from First USA and Chase denies it?

Equifax.jpg

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....Last HP 01 NOV 2016...............
Message 29 of 50
Senior Contributor

Re: Chase secure message - beware...


bribro wrote:

lg8302ch wrote:

Would you call Chase?  After yesterdays Experian pull without my consent  and the promise to remove the HP from EX,  I just got  an alert from Equifax and yes Chase pulled my CR today again and  still without my consent !!! What the hell is Chase doing to me...do I need to expect a 3rd pull on TU tomorrow ? How  can I stop this nightmare?


LOL! Only on MyFico does a pair of hard inquiries qualify as a "nightmare." Calm down. Call the executive line (U.S.-based) and explain the situation. This is not the end of the world.


It is for me. I just got a Barclays Arrival card and in December 12 I had a total of 2 cards with total of CL 8,5K!! Now 6 months later 8 cards with 58,5K and we all know how inquiry sensitive Barclays is. I love this card and I do not want any AA on this card for a lumpy CLI of 0,5K for Chase Smiley Sad   - I explicitely wrote that if they cannot offer a CLI of 1K from 4K to 5K with a SP then under no circumstance HP. This message was clear but they did not read it. They will now reverse the HP on EX but claim they never pulled EQ!  Wonder who the hell did this yesterday then if not Chase. 

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....Last HP 01 NOV 2016...............
Message 30 of 50