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Chase southwest pain in the tail

Established Member

Chase southwest pain in the tail

I have a chase southwest and I moved.  So I updated my address and tried to use card, denied, called and got 20 questions to verify.  So got it ok'd .  Used it for a week and  they did it again, called and got the ,verify, what other ccs, car payment amount, old address.  Cleared ok.  Then  they called my new telephone and asked if I was really me.

 

Fico 765 thanks to this board

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Mega Contributor

Re: Chase southwest pain in the tail

Well thankfully they didnt do any AA to your account!



EQ FICO 548 3/3/16
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Established Contributor

Re: Chase southwest pain in the tail

Look at the flip side. I believe they are super pro active in early detection of fraud. It saves tons of hassle down the road.

Starting scores 01/02/2012 EQ 707(Fico) TU 733(Fico)XP 735 (FAKO)
Updated scores 05/01/17 EQ 824, TU 812 EXP 810 (all Fico scores) Remember the Three P's: Pay early in Full, Pay on Time, Patience
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