02-16-2013 07:44 PM
I have a chase southwest and I moved. So I updated my address and tried to use card, denied, called and got 20 questions to verify. So got it ok'd . Used it for a week and they did it again, called and got the ,verify, what other ccs, car payment amount, old address. Cleared ok. Then they called my new telephone and asked if I was really me.
Fico 765 thanks to this board
02-16-2013 08:59 PM
02-17-2013 04:35 AM
Look at the flip side. I believe they are super pro active in early detection of fraud. It saves tons of hassle down the road.
myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.>> About myFICO