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Established Member
Posts: 10
Registered: ‎02-11-2008
0

Chase southwest pain in the tail

I have a chase southwest and I moved.  So I updated my address and tried to use card, denied, called and got 20 questions to verify.  So got it ok'd .  Used it for a week and  they did it again, called and got the ,verify, what other ccs, car payment amount, old address.  Cleared ok.  Then  they called my new telephone and asked if I was really me.

 

Fico 765 thanks to this board

Mega Contributor
Posts: 15,436
Registered: ‎04-09-2011
0

Re: Chase southwest pain in the tail

Well thankfully they didnt do any AA to your account!



Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Established Contributor
Posts: 760
Registered: ‎02-11-2012
0

Re: Chase southwest pain in the tail

Look at the flip side. I believe they are super pro active in early detection of fraud. It saves tons of hassle down the road.

Starting scores 01/02/2012 EQ 707(Fico) TU 733(Fico) EXP 735 (FAKO)
Updated scores 06/01/2014 EQ 797(Fico) TU 768(Fico) EXP 769 (Fico), EQ 849 (Next Gen 5/27/14 Penfed)


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