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I was told by a CSR that these "shadow" accounts would stay online indefinitely. If you go to the Customer Center of your online account, under My Profile you can chose Show/Hide Accounts and select which accounts you want to view online.
masdeocho wrote:On a (vaguely) related note ...When you look at your Chase account online, does it separately list all the Chase CCs you have ever had? Each account shows the same balance and activity of the actual current card. Only the current card is reported to the CRAs, but I find it annoying to have all these dead cards displayed online. Has anyone ever got them to delete the old accounts from the display?
Thank you Krystofur!!!! That fixed it!! I don't know how I missed that little section of the website for all these years...
krystofur wrote:
I was told by a CSR that these "shadow" accounts would stay online indefinitely. If you go to the Customer Center of your online account, under My Profile you can chose Show/Hide Accounts and select which accounts you want to view online.
masdeocho wrote:
On a (vaguely) related note ...When you look at your Chase account online, does it separately list all the Chase CCs you have ever had? Each account shows the same balance and activity of the actual current card. Only the current card is reported to the CRAs, but I find it annoying to have all these dead cards displayed online. Has anyone ever got them to delete the old accounts from the display?
That's a nice option to know about. I don't recall seeing "that little section of the website" either. I'm wondering if Chase added that "Show/Hide" feature in the past few months during one of their website upgrades?
masdeocho wrote:
Thank you Krystofur!!!! That fixed it!! I don't know how I missed that little section of the website for all these years...
krystofur wrote:I was told by a CSR that these "shadow" accounts would stay online indefinitely. If you go to the Customer Center of your online account, under My Profile you can chose Show/Hide Accounts and select which accounts you want to view online
psychic wrote:That's a nice option to know about. I don't recall seeing "that little section of the website" either. I'm wondering if Chase added that "Show/Hide" feature in the past few months during one of their website upgrades?
masdeocho wrote:Thank you Krystofur!!!! That fixed it!! I don't know how I missed that little section of the website for all these years...krystofur wrote:I was told by a CSR that these "shadow" accounts would stay online indefinitely. If you go to the Customer Center of your online account, under My Profile you can chose Show/Hide Accounts and select which accounts you want to view online