12-05-2009 08:18 AM
I called Chevron last Saturday to see if they would pull a soft or hard inquiry if I asked for a CLI. The weekend Credit Analyst said it would be a soft pull but 1 point hit on my CR. What? That is not possible so I wasted a phone call but did not ask for a CLI.
Since their Analysts do not know, I am sure the FICO Forum group would know.
Is a CLI request hitting the Luv button on the Chevron gas web home page as Soft or Hard and which CB do you think they hit?
12-06-2009 08:17 AM
12-06-2009 08:57 PM
For me the Chevron luv button has been neither hard nor soft. I have not gotten any Luv but I assume they base it off my last AR pull since I cannot associate NEW pulls with clicking the luv button. In my case, click Luv button, instant no Luv. Letter a week later. No soft or hard pull I can detect on my CR's.
My assessment. No harm in clicking the button. Personally, no benefit either, but didn't hurt to try.
12-06-2009 11:24 PM
12-07-2009 05:54 AM
I believe it's internal data only. The reason I think this is that I've gotten CLI's numerous times on my Texaco/Chevron card (same thing with Sam's Club, which is also GE Money Bank) and I've also been turned down, but each time the decision takes less than 2 seconds.
There's no way they could pull a credit report and analyze it, even in an automated manner, with only 1 or 2 seconds (literally) between Luv-Button-Click and response with answer.
I just got turned down for one, and they send a letter in the mail and it's usually something like, "Not enough experience at current credit level." My husband got a letter that said four months are needed at the current level before another CLI can be given out. I think once a letter also said that I had too much usage of my credit limit.
Anyway, the reasons seem to be based on their account data only, and obviously it's all autmoated (it runs through an if-then scenario within about a fraction of a second to have an answer for you, therefore must be internal only.) I've never seen anything on my credit reports after these, although I don't monitor "soft pull" activities. I'd definitely notice if there were "hard pulls" and there have been none.
12-07-2009 07:54 AM
12-07-2009 05:29 PM
You are right I did it on-line and it took only a nano-second to give me another $200 so fast in fact I wasn't sure the screen changed.
I did not want to waste an inquiry but after reading the lessons learned here, I pulled the trigger. I am clawing for every FICO point and CLI.
Thanks to all for their input.
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