Reply
Frequent Contributor
Scuba
Posts: 455
Registered: ‎06-08-2008
0

Chevron 1 PT for A "Soft Pull"?

HI

I called Chevron last Saturday to see if they would pull a soft or hard inquiry if I asked for a CLI.  The weekend Credit Analyst said it would be a soft pull but 1 point hit on my CR.  What?  That is not possible so I wasted a phone call but did not ask for a CLI.

 

Since their Analysts do not know, I am sure the FICO Forum group would know. 

 

Is a CLI request hitting the Luv button on the Chevron gas web home page as Soft or Hard and which CB do you think they hit?

 

Thanks

Established Contributor
cartercorp
Posts: 851
Registered: ‎07-01-2008
0

Re: Chevron 1 PT for A "Soft Pull"?

For me here in so cal its always a soft on eq.
Moderator Emerita
Community Leader
Epic Contributor
haulingthescoreup
Posts: 28,098
Registered: ‎04-01-2007
0

Re: Chevron 1 PT for A "Soft Pull"?

Even if they do a hard pull, there is no way that they can predict how much (if any) of a point impact there would be on your reports.

And of course, a soft pull would have no effect at all.

Somewhere, somewhere, there is a CSR who is willing to say, "Gosh, I don't know." :smileytongue:
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Established Member
Riled
Posts: 24
Registered: ‎03-06-2009
0

Re: Chevron 1 PT for A "Soft Pull"?

For me the Chevron luv button has been neither hard nor soft.  I have not gotten any Luv but I assume they base it off my last AR  pull since I cannot associate NEW pulls with clicking the luv button.  In my case, click Luv button, instant no Luv.  Letter a week later.  No soft or hard pull I can detect on my CR's.

 

My assessment.  No harm in clicking the button.  Personally, no benefit either, but didn't hurt to try.

Senior Contributor
creditwherecreditisdue
Posts: 4,923
Registered: ‎04-19-2009
0

Re: Chevron 1 PT for A "Soft Pull"?

The card is a GEMB product so use of the "Luv Button" is likely to be either a soft pull or use internal data. It is also likely to return no CLI a whole lot of the time.
Established Contributor
ChesterPDexter
Posts: 618
Registered: ‎06-18-2007
0

Re: Chevron 1 PT for A "Soft Pull"?

I believe it's internal data only.  The reason I think this is that I've gotten CLI's numerous times on my Texaco/Chevron card (same thing with Sam's Club, which is also GE Money Bank) and I've also been turned down, but each time the decision takes less than 2 seconds.

 

There's no way they could pull a credit report and analyze it, even in an automated manner, with only 1 or 2 seconds (literally) between Luv-Button-Click and response with answer.

 

I just got turned down for one, and they send a letter in the mail and it's usually something like, "Not enough experience at current credit level."  My husband got a letter that said four months are needed at the current level before another CLI can be given out.  I think once a letter also said that I had too much usage of my credit limit.

 

Anyway, the reasons seem to be based on their account data only, and obviously it's all autmoated (it runs through an if-then scenario within about a fraction of a second to have an answer for you, therefore must be internal only.)  I've never seen anything on my credit reports after these, although I don't monitor "soft pull" activities.  I'd definitely notice if there were "hard pulls" and there have been none.

_________________________________________________________
Too many accounts; too many debts; lots of open credit, and lots of utilized credit. Scores somewhere in the 600s - I have no earthly idea exactly what number, but not 700 like it was, briefly.
Senior Contributor
creditwherecreditisdue
Posts: 4,923
Registered: ‎04-19-2009
0

Re: Chevron 1 PT for A "Soft Pull"?

Most likely the "internal data" includes the result of a prior soft pull. That's the way most issuers do it. You won't see your soft INQ activity unless you pull a full CBR.
Frequent Contributor
Scuba
Posts: 455
Registered: ‎06-08-2008
0

Re: Chevron 1 PT for A "Soft Pull"?

Hi

 

You are right I did it on-line and it took only a nano-second to give me another $200 so fast in fact I wasn't sure the screen changed.

 

I did not want to waste an inquiry but after reading the lessons learned here, I pulled the trigger.  I am clawing for every FICO point and CLI.

 

Thanks to all for their input.


myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+
}