Citi AA card - what would you do?

[ludawg23]

Thank you for everyone's reply.

I think I know what needs to be done here and I certainly won't lose sleep if Citi gives away a free 5k AA miles

[ludawg23]

shols44 - THANK YOU SO MUCH for posting that article.

So I called the retention number stickied up top and spoke to a really nice gentleman on the phone.

Just basically said I would like to cancel and got offered the following:

1) $95 statement credit to hit within 2 billing cycles

2) If I spend $1K per month, I'll get 1K AA miles for 16 billing statements

Good stuff

[shols44]

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@ludawg23 wrote:

@shols44hols44 - THANK YOU SO MUCH for posting that article.

So I called the retention number stickied up top and spoke to a really nice gentleman on the phone.

Just basically said I would like to cancel and got offered the following:

1) $95 statement credit to hit within 2 billing cycles

2) If I spend $1K per month, I'll get 1K AA miles for 16 billing statements

Good stuff

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Youre welcome! I'm happy we "beat the man" once again! 

[H4LO]

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@ludawg23 wrote:

@shols44hols44 - THANK YOU SO MUCH for posting that article.

So I called the retention number stickied up top and spoke to a really nice gentleman on the phone.

Just basically said I would like to cancel and got offered the following:

1) $95 statement credit to hit within 2 billing cycles

2) If I spend $1K per month, I'll get 1K AA miles for 16 billing statements

Good stuff

---

It's been widely known that Citi gives a retention bonus to keep you with their card. 

Glad to know it worked out for you! 

Was the offer for both? Waived fee + 16K miles. 

[grinlikechelsea]

Nice work! Another year of Plat Select, huh?

[370Z]

Citi is good with retention offers for the first AF. However, after the second AF, they usually offer something minimal (ex. 3k miles) or nothing at all.