Reply
Member
Posts: 5
Registered: ‎08-14-2008
0

Citi Card Reporting False Information on Report

I paid off a citi card in 2006.  Last month Citi reported that this same account had a balance of $4,185 and it was supposedly 60 days past due.  I called Citi and reached an office headquartered in India.  He confirmed that it had a zero balance.  I am trying to lock in rates on a mtg and cannot do so until I prove that this account is paid in full or is current.  The office in India refuses to fax me a letter and twice now they have failed to send a letter when promised.  I'm furious and wondering if there is anyone I can reach in this country who can expedite things.  Does anyone have any backdoor information to contact Citi all the while avoiding the script readers in India?
Established Contributor
Posts: 832
Registered: ‎01-16-2008
0

Re: Citi Card Reporting False Information on Report

Have you tried the backdoor numbers here at the forum? 

Backdoor Numbers


Starting Score: TU 737 EQ 721
Current Score: TU 741 EQ 741
Goal Score: TU 765 EQ 760


Take the FICO Fitness Challenge
Valued Contributor
Posts: 1,783
Registered: ‎03-11-2009
0

Re: Citi Card Reporting False Information on Report

That just irritates the sause out of me when I make a call to a company and wind up talking, ( or trying to understand ), to someone in another country.  They have no business knowing my business.  It is bad enough trying to deal with someone local, don't what you would do in a situation like that.  Good luck to you in trying to get it resolved. 

FICOS
TU 807 6/26/15
EX 814 4/12/15
EQ 829 7/27/15
NASA 30K ( Amex 25k ) ( Chase Freedom 10.6k ) ( Venture 23K ) ( SD'd US Bank Cash+ 20k, LOC 15k, In their final resting place, can you hear the sound of taps? ) Winners never quit, and quitters never win
Frequent Contributor
Posts: 403
Registered: ‎04-08-2009
0

Re: Citi Card Reporting False Information on Report

[ Edited ]

888Turtle wrote:
I paid off a citi card in 2006.  Last month Citi reported that this same account had a balance of $4,185 and it was supposedly 60 days past due.  I called Citi and reached an office headquartered in India.  He confirmed that it had a zero balance.  I am trying to lock in rates on a mtg and cannot do so until I prove that this account is paid in full or is current.  The office in India refuses to fax me a letter and twice now they have failed to send a letter when promised.  I'm furious and wondering if there is anyone I can reach in this country who can expedite things.  Does anyone have any backdoor information to contact Citi all the while avoiding the script readers in India?

Head down to your local attorney and have him draft up an "Intent to sue letter" that should get them to correct the record. I've have to use this tactic from time to time. Disputing takes to long. This will take two weeks, if that.

Message Edited by 74king on 05-18-2009 05:25 PM
Equifax 787, TransUnion 793, Experian ? FAKO--> Who Cares
Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.