I just denied for a citi CLI and the reason was that you needed to have thecard for a minimum of 6 months before they would consider CLI. Has anyone had a CLI before the 6mos mark??
when they are ready to give you a CLI you'll see the love button available online. Otherwise never call as this may easily force a review of your account and you may just lose you cl or card altogether.
That is unless you are delivering serious goods. Personally I won't ask until they are ready to deal. The luv button is their sign.