10-15-2012 11:39 AM - edited 10-15-2012 11:39 AM
I was declined by citi and tried the general app status numbers. The supervisors on those lines were unable to help. I put some time into it, and eventually got this number from a high up agent:
605-331-1698 credit card presidential office
I hope this number is helpful to you. They are putting significantly more effort into helping me than any other department has.
04-08-2013 09:33 AM
Did your application status change to Approved. Just got off the phone with them and they asked how I got the number... lol I said escalation case and consumer report website >.< they might change that number.
04-08-2013 09:50 AM - last edited on 04-09-2013 03:32 PM by Shogun
might give this number a try. my application is still pending after a week and no word. all the numbers I tried so they couldnt do anything and I would just have
Don't tell them you got it from here lol! >.< Modcut
Edite to remove CSR's name.
Shogun, myFICO moderator
04-08-2013 10:25 AM
I wouldnt. But I just dunno if it is even worth calling at this point
Nothing ventured nothing gained. Did you take the HP already? If so what have you got to lose by calling?
Might as well exercise all of your rights (or whatever this is called the we keep doing calling the backdoors)!
04-08-2013 11:49 AM
I honestly have no idea. Nothing has shown on my latest EQ scorewatch which was today .. my score actually went up 30 points .. and amex sent me a decline letter today saying my experian pull was 710 .. of course the cra amex chase use is the one i cant check
04-08-2013 12:54 PM
Alright well I just called the number and spoke to a very nice lady. She said she still doesn't see a decision on my application but said she will look into it and call me back when she finds something. She did say that a decision can sometimes take up to 30 days which is insane. At this point I think I am declined but I would just like a stupid anwser already. It is crazy that a decision is taking so long. I dont even have the card yet and I am already regretting applying to Citi
04-09-2013 01:14 PM
04-09-2013 02:13 PM
myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.>> About myFICO