Why we're writing you: We recently found that we didn't charge the Annual Membership Fee for your Citi(R) Diamond Preferred(R) account, as stated in our letter about your account change. Here's what you need to know We've billed the Annual Membership Fee, which covers one year from the date billed. This Annual Membership Fee will appear on your October 2013 billing statement. How to contact us If you have any questions, or if you no longer want this account, please call us at 1-800-823-4086. Our telecommunication number for our hearing impaired customers is 1-800-325-2865. We apologize for any inconvenience this may have caused. Sincerely, Your Customer Service Team
I did not receive the letter they are referring to and after speaking to them my account was not affected. Did anyone else receive this or have a fee addded to their account? I have 2 diamond cads but only received one email. They did not specify what the annual fee is
