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Hey all,
There has been significant discussion over the last month about the Citi Forward card. I can't speak to what is happening with new applications, but as a legacy cardholder (Applied two months ago today), I can confirm that I am still receiving 5x points on Bookstores, Amazon, and Restaurants. My most recent statement cut yesterday and I earned my $100 signup bonus along with tons of Thank You points from purchase. I redeemed them for a student loan credit at a 1:1 ratio (12,500 points for $125). This is the second statement with successful posting of 5x points.
Also - there was talk about what is stated in the Citi website's "Benefit Builder" section for existing cardholders. The following is what it says in my Benefits Builder summary. Note that I continue to receive 4 extra bonus points in my "popular categories" but the Benefits Builder isn't specific to that feature. In my experience, calling CSR will get all account-specific questions answered on this card. On the other hand, the CSRs have been clueless about new applications and the card's future.
Hope this helps!
+1. I've had this card for a year and have always received 5 points/dollar in bonus categories,100 points/month for paying on time, and an APR reduction each quarter. I was also upgraded to Visa Signature around the same time they pulled the non-student version from their website.
EDIT: My Benefit Builder says the same thing as the OP - "earn at least 1 point for every $1 you spend"