01-11-2013 05:51 PM
I sent a secure message through the Citi site this afternoon requesting an upgrade from a Visa to a Visa Signture. I received a message that to provide the best service possible I needed to call. I just called in and the first representative was clueless. I asked to be transferred to a supervisor where I was told my account was not showing anything available for possible upgrade. She said she has heard nothing about a Visa Signature version of the Forward but was going to submit a request to another department to see if they could provide insight into if and/or when one would be available. She said that they should email or call me.
01-14-2013 09:06 AM
I can tell you for a fact that my Chase Freedom card had an $8600 CL, and was not a signature card. Was just upgraded to signature this month. I don't think the dollar amount of the line is involved in their decisions at all.
You're supposed to have a >$5,000 CL in order to qualify for a Visa Signature card, but having a > $5,000 CL doesn't necessarily mean you will get a Visa Signature card.
01-14-2013 03:53 PM
A little more detail: I have a $10.5k credit line on my Citi Forward card. I am still waiting to receive the card and am not sure if it has a chip or not. My current card does not have a chip.
01-15-2013 09:33 AM
Still no such message here. I just requested CLI's on both my Forward cards. Now one is $5,800 and the other is $4,500. Hopefully that enables me to get a Visa Signature on the $5,800 one. I'd love to have it as a Visa Signature card for purchases of electronics on Amazon!
Can I ask why/how you have two Forward cards?
01-15-2013 10:38 AM
No changes other than adding Signature. The card looks the same but the Visa logo is all white with Signature below and no more box around it. It requires $5k+ and they are doing these upgrades in phases.
01-15-2013 05:57 PM
I received a letter from Citi today telling me that my new card will arrive shortly. They are upgrading me to Visa Sig and also adding an EMV chip.
01-15-2013 06:02 PM
I got my new Visa Signature card today. I originally had the card design with the white background and was nervous that they would only have the black design in the new Visa Signature cards, but it turns out I didn't have to worry! The card looks exactly the same except it says "Signature" under the Visa logo. I don't have an EMV chip and there was no mention of that in my letter. Wonder why some people are getting those and not others???
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