01-11-2013 05:51 PM
I sent a secure message through the Citi site this afternoon requesting an upgrade from a Visa to a Visa Signture. I received a message that to provide the best service possible I needed to call. I just called in and the first representative was clueless. I asked to be transferred to a supervisor where I was told my account was not showing anything available for possible upgrade. She said she has heard nothing about a Visa Signature version of the Forward but was going to submit a request to another department to see if they could provide insight into if and/or when one would be available. She said that they should email or call me.
01-14-2013 09:06 AM
I can tell you for a fact that my Chase Freedom card had an $8600 CL, and was not a signature card. Was just upgraded to signature this month. I don't think the dollar amount of the line is involved in their decisions at all.
You're supposed to have a >$5,000 CL in order to qualify for a Visa Signature card, but having a > $5,000 CL doesn't necessarily mean you will get a Visa Signature card.
01-14-2013 03:53 PM
A little more detail: I have a $10.5k credit line on my Citi Forward card. I am still waiting to receive the card and am not sure if it has a chip or not. My current card does not have a chip.
01-15-2013 09:33 AM
Still no such message here. I just requested CLI's on both my Forward cards. Now one is $5,800 and the other is $4,500. Hopefully that enables me to get a Visa Signature on the $5,800 one. I'd love to have it as a Visa Signature card for purchases of electronics on Amazon!
Can I ask why/how you have two Forward cards?
01-15-2013 10:38 AM
No changes other than adding Signature. The card looks the same but the Visa logo is all white with Signature below and no more box around it. It requires $5k+ and they are doing these upgrades in phases.
01-15-2013 05:57 PM
I received a letter from Citi today telling me that my new card will arrive shortly. They are upgrading me to Visa Sig and also adding an EMV chip.
01-15-2013 06:02 PM
I got my new Visa Signature card today. I originally had the card design with the white background and was nervous that they would only have the black design in the new Visa Signature cards, but it turns out I didn't have to worry! The card looks exactly the same except it says "Signature" under the Visa logo. I don't have an EMV chip and there was no mention of that in my letter. Wonder why some people are getting those and not others???
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.