Citi Premier PC to Preferred

null · ‎03-04-2016

Just a PSA, really, but I just called to convert my ThankYou Premier to a Preferred (my annual fee is hitting next statement). When listing out the differing benefits, the rep mentioned that the Preferred has a 100$ credit for precheck or Global Entry every 4 (might have been 5?) years.

Pretty good benefit for a no-annual-fee card, its the only one that I know of!

FinStar · ‎03-04-2016

OP, I believe you were misinformed since this type of "travel credit" is not part of the standard benefits with the ThankYou Preferred card. It's highly doubtful that the watered-down version of their TY CCs would even offer such stand alone benefit for a non-AF card. I haven't seen anything recent that points to this as an added benefit. Anyone else can confirm I'm sure.

myjourney · ‎03-04-2016

@FinStar wrote:
OP, I believe you were misinformed since this type of "travel credit" is not part of the standard benefits with the ThankYou Preferred card. It's highly doubtful that the watered-down version of their TY CCs would even offer such stand alone benefit for a non-AF card. I haven't seen anything recent that points to this as an added benefit. Anyone else can confirm I'm sure.

+1 sounds like CSR quoted you the Prestige terms by mistake

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?

kdm31091 · ‎03-04-2016

@null wrote:
Just a PSA, really, but I just called to convert my ThankYou Premier to a Preferred (my annual fee is hitting next statement). When listing out the differing benefits, the rep mentioned that the Preferred has a 100$ credit for precheck or Global Entry every 4 (might have been 5?) years.

Pretty good benefit for a no-annual-fee card, its the only one that I know of!

Sorry but the rep is mistaken. There is no such benefit on the Preferred. The Preferred is a pretty basic card. 2x dining/entertainment, 1x everything else. Not much in the way of "perks" like $100 credit or anything like that. But that's because there's no annual fee.

null · ‎03-07-2016

I agree that it doesn't make sense, but there is another anecdotal story in the TPG comments about someone converting to the Preferred and the rep saying the same thing.

I can't confirm that its real, but it would be odd for the rep to read off a list of 10 or so preferred benefits and just slip a prestige benefit in the middle.

Edit: I'll try sending a message to Citi to see if they confirm what I was told.

FinStar · ‎03-07-2016

@null wrote:
I agree that it doesn't make sense, but there is another anecdotal story in the TPG comments about someone converting to the Preferred and the rep saying the same thing.

I can't confirm that its real, but it would be odd for the rep to read off a list of 10 or so preferred benefits and just slip a prestige benefit in the middle.

Edit: I'll try sending a message to Citi to see if they confirm what I was told.

I would get confirmation - since "saying" vs "getting" are two totally different things. Just be aware that unless it is clearly something advertised on the site or as part of your benefits/agreement, it's usually a misinformed CSR.