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The process of booking should be a lot easier now
http://thepointsguy.com/2016/01/easier-to-book-citi-prestige-4th-night-free/
Thanks for reporting this. This change corresponded to Citi's switching their concierge provider from the Ten Group to Aspire (same one Amex Platinum uses).
While this is an improvement overall, I find that I'm able to score huge discounts on let's say expedia, bookit.com that significantly outweigh the 4th free perk. Example: I recently booked a 5 night vacation to the DR and the hotel quoted me roughly $405/night and I was able to score it on bookit.com for $185/night. Citi's concierge quoted $405/night as well.
Where this card really shines for me is the points value towards AA flights and the $250 airline credit.
769 ⋅ INQs: 6 | 774 ⋅ INQs: 5 | 764 INQs: 8 | UTIL: 2% | AAoA: 5yr 8mos | Total Credit Line: $873,950 |
@Ysettle4 wrote:While this is an improvement overall, I find that I'm able to score huge discounts on let's say expedia, bookit.com that significantly outweigh the 4th free perk. Example: I recently booked a 5 night vacation to the DR and the hotel quoted me roughly $405/night and I was able to score it on bookit.com for $185/night. Citi's concierge quoted $405/night as well.
Where this card really shines for me is the points value towards AA flights and the $250 airline credit.
Thats an interesting fact, I haven't used Expedia in a while. Do you find that to be true across the various rooms types outside of basic rooms including premium rooms and suites? I might start paying closer attention to Expedia.
I did compare my last rate against Kayak and Citi was actually a slightly cheaper per night rate plus the 4th night free, so maybe YMMV
@-Cal- wrote:
@Ysettle4 wrote:While this is an improvement overall, I find that I'm able to score huge discounts on let's say expedia, bookit.com that significantly outweigh the 4th free perk. Example: I recently booked a 5 night vacation to the DR and the hotel quoted me roughly $405/night and I was able to score it on bookit.com for $185/night. Citi's concierge quoted $405/night as well.
Where this card really shines for me is the points value towards AA flights and the $250 airline credit.
Thats an interesting fact, I haven't used Expedia in a while. Do you find that to be true across the various rooms types outside of basic rooms including premium rooms and suites? I might start paying closer attention to Expedia.
I did compare my last rate against Kayak and Citi was actually a slightly cheaper per night rate plus the 4th night free, so maybe YMMV
So far yes, in my experience I find this to be factual across various levels of rooms and suites. Bookit has been my go-to lately. Kayak seems to only find decent deals on flights and not necessarily hotel rates.
769 ⋅ INQs: 6 | 774 ⋅ INQs: 5 | 764 INQs: 8 | UTIL: 2% | AAoA: 5yr 8mos | Total Credit Line: $873,950 |
I just booked 4 nights in Maui at a Starwood property using Citi Prestige 4th night free. Was on hold for 5 minutes when I called, then it took about 15 minutes after the guy came on the line. I have no frame of reference since this is the first time using the 4th night free, so I can't tell you if it is much better than before, but this was pretty painless. One thing he pointed out was that the rates would either come from their system or from the hotel's website. And you can still use the AAA discount or other discounts from the hotel's website.
Rooms were $440/night including all taxes and fees. Total $1,760 less $440 credit, net $1,320.
Kayak had special rates only available via Kayak. It was $370/night, total $1,480.
So I only really saved $160. It's still awesome.
I'm actually staying 6 nights in Maui, but the other 2 nights are covered by SPG points, so that's that.
But yeah, it'd be nice if these could be self service via a website.