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Posts: 36
Registered: ‎07-30-2012
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Citi Website

[ Edited ]

Has anybody had any trouble lately with getting logged in on their site? I was approved on Wednesday for the Citi Foward card and got my online account set up. I was given a temporary number and everything so that I can start using the card right away. However, I haven't been able to log in to the site at all. I keep getting 

 

 
We've encountered an issue and are working to fix the issue.
Please return in 10-15 minutes and try again.
If you need further assistance, please call Customer Service at 1-800-347-4934.
To access your Citi® ThankYou® Rewards Member Account, click here.

 

The lady I spoke to on the phone was not very helpful. All she had me do was try different browsers which I had already tried before calling. I am kind frustrated that I can't even log in to my account. I hope this is resolved by the time I get my actual card.

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