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Established Contributor
Posts: 640
Registered: ‎09-02-2008
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Citi card application

Hello everyone,

  I recently applied for the Citi Platinum Select MasterCard to take advantage of the 18 month Balance Transfer at 0%. I applied online and got the 7-10 day message. I called and was told they need additional information. I was asked a couple of questions (income, etc). I was then asked if I had moved recently (I had). The CSR then told me that because I moved recently they needed additional information before making a decision. They asked me to mail (not scan and email or fax) a utility bill, bank statement, and recent paystub.

 

I guess I have two questions. Is this becoming common practice? Second, can anyone who has gone through this tell me how long it takes for them to receive the information and make a decision? I am hoping to be able to do the balance transfer a month or less (prior to June 9).

 

Thanks in advance for all your help.

TU 810: EQ 813: EX 814 (9/16/09--Loan officer pull)

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Valued Contributor
Posts: 1,998
Registered: ‎03-31-2008
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Re: Citi card application

Yea allot of credit card companies are doing this for security reason. Same thing happen to me a month ago when i applied for the Citi Foward card. If there asking for information 9 times out 10 your approved they just want to verify it's you. Fax the information it's quicker takes about 3 or 4 business days for them to tell you if your approved or not.


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Established Contributor
Posts: 640
Registered: ‎09-02-2008
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Re: Citi card application

 


mjbfan79 wrote:

Yea allot of credit card companies are doing this for security reason. Same thing happen to me a month ago when i applied for the Citi Foward card. If there asking for information 9 times out 10 your approved they just want to verify it's you. Fax the information it's quicker takes about 3 or 4 business days for them to tell you if your approved or not.


 

Thanks for the info. I asked the CSR and she told me it had to be mailed not faxed. Maybe I need to speak with a different CSR.

Cheers

TU 810: EQ 813: EX 814 (9/16/09--Loan officer pull)

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Posts: 8
Registered: ‎01-30-2008
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Re: Citi card application

I applied for a Citi Forward card a few months ago.They e-mailed me to tell me to call them.  They just wanted to verify some information on my credit report.  I got the card about a week later.

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Posts: 50
Registered: ‎04-08-2010
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Re: Citi card application

 


cobaltnv wrote:

Hello everyone,

 

 

I guess I have two questions. Is this becoming common practice? Second, can anyone who has gone through this tell me how long it takes for them to receive the information and make a decision? I am hoping to be able to do the balance transfer a month or less (prior to June 9).

 

Thanks in advance for all your help.


The income verification is common, as is checking to verify new addresses as legit. I don't know about mailing vs email, but you can buy Priority Mail w/tracking online or ship Express Mail at the P.O. and track it. Either will get to Citi quickly.

 

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Posts: 1,998
Registered: ‎03-31-2008
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Re: Citi card application


cobaltnv wrote:

 

 

Thanks for the info. I asked the CSR and she told me it had to be mailed not faxed. Maybe I need to speak with a different CSR.

Cheers


 

Maybe good luck let us know what happens.

 


Starting Score 3-31-08: EQ 582 TU 577 EX 625
Current Score 3-19-10: EQ 703 TU 712 EX No Clue
Goal Score: 800 By January Of 2012


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