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Citi closed Health Card Account!

Valued Contributor

Citi closed Health Card Account!

My grandmother shows me letter explaining that Citi has decided to close their Health Card account, because my grandfather (primary) has some delinquent accounts reporting, due to  bad cosign deal. They had about a balance of $1000 left on the account, is there anything they i can do to help them? Citi must be on edge in this current credit crisis!

I'm not a kid anymore, I've done a lot of growing up! Smiley Happy
Starting Scores Sept '15- EQ-555, TU-542-EX-536
Current Scores as of June '16 - EQ-592, TU-635. EX-629
Gardening since June2016
Message 1 of 3
2 REPLIES
Moderator Emeritus

Re: Citi closed Health Card Account!

Have her call and ask for mercy?

 

In all honesty tho, they defaulted w/ someone else -- Citi is just trying to make sure the same thing doesn't happen to them.

~*~*~*~*~*~*~*~*~*~*~
From 700 in 2008 to 498 in 2012...
4/23/12 -- BK 13 date of filing EQ = 505
4/18/12 -- EQ 498
12/5/13 -- EQ 669
Here we go.... back on track.
Message 2 of 3
Valued Contributor

Re: Citi closed Health Card Account!

Ok, i will probably be there and the day she calls, probably be best that i talk to them, if CITI allows that, i know i have spoke on behalf of my grandparents before, also they will still have to pay off the balance, right?


I'm not a kid anymore, I've done a lot of growing up! Smiley Happy
Starting Scores Sept '15- EQ-555, TU-542-EX-536
Current Scores as of June '16 - EQ-592, TU-635. EX-629
Gardening since June2016
Message 3 of 3