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Citi closing my account

New Visitor

Citi closing my account

Hello,

 

Need some help here. Just got a letter from Citi stating that my account will be closed as I dont fall under the new Citi bank credit standard.

 

Not sure what that means, I have had the card since 2002, never late or missed a payment.

 

Although I have a high balance on my citi and two other cards and my current FICO is at 700.

 

I did call Citi and they said nothing can be done and the card will be closed.

 

Also once Citi closes my account how will that effect my other two cards will they jump to close those accounts as well?

 

Do I have any recourse.

 

Please advise

 

D

Message 1 of 11
10 REPLIES
Frequent Contributor

Re: Citi closing my account

I would call back and request to speak with a Supervisor to see if they could keep the account open.

 

Other than that, not much you really can do.

Message 2 of 11
New Visitor

Re: Citi closing my account

I did ask for manager and was told that the account will be closed.

 

Any idea how much will that impact my score?

Message 3 of 11
Moderator Emeritus

Re: Citi closing my account

 


darwyn wrote:

I did ask for manager and was told that the account will be closed.

 

Any idea how much will that impact my score?


I can't say exactly how much it will hurt you but it probably will since it is being closed with a balance still due. That balance will still factor into your utilization plus you are losing the credit limit. May I ask what the utilization is now and what it will be after the credit limit on the Citi card is gone?

 

 

 

 

From a BK years ago to:

9/09 EX pulled by lender 802
3/10 EQ- 800
4/10 TU -772

You can do the same thing with hard work

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Message 4 of 11
Senior Contributor

Re: Citi closing my account

Who has your other 2 accounts.

Message 5 of 11
Moderator Emeritus

Re: Citi closing my account

Hi Darwyn,

 

Sorry about citi.  They've done that to others, so don't feel alone.  Evidently, your high balances are making them nervous.  High balances on accounts are pretty notorious for instigating AA (adverse actions) from creditors - so this isn't unique to citi.

 

Tell us what your utilization is on all your cards, and we might be able to help you feel your way around a little bit.

 

Edit:  I see that you've pulled your report and score here.  Let us know what's helping and hurting your score (the 2nd tab on your myfico report).  That will help bring the picture into focus, too.

 

 

Just puttin' syrup on something, don't make it pancakes.
Message 6 of 11
New Visitor

Re: Citi closing my account

Right now my util on all three cards is at 99%. I am looking to start reducing my util in the next two months.

Message 7 of 11
Regular Contributor

Re: Citi closing my account

Just a reminder:

 

As long as you have a balance on a closed card, the credit limit will count in your utilization calculation.  Once it's paid to 0, then it's gone.

 

(This IS still the case, yes?  I remember Barry explaining it somewhere here.)

 

Message 8 of 11
Senior Contributor

Re: Citi closing my account

 


darwyn wrote:

Right now my util on all three cards is at 99%. I am looking to start reducing my util in the next two months.


That's why they closed your account.

 

Message 9 of 11
Frequent Contributor

Re: Citi closing my account

darwyn;

 

 

Wow..no wonder they closed your account. The days using 99% have long been over.

 

If I may, and since you did not report the total amount compared to your credit limit, nor you’re Annual Percentage Rate, I would be very careful that the interest charged to the current balance does not go over your current credit limit.

 

Suggest you do the math and if the balance goes over, pay whatever you can to stop any further adverse action.

 

The best of luck to you

Message 10 of 11