Citi double cash sign up bonus secure message

[Anonymous]

Thank you

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@akula wrote:

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@Anonymous wrote:

I just wanted to know if you could redeem your cash back and transfer it to any external account like NFCU.

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Yes.

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[Anonymous]

No way with SM and with CSR. CSR told me there's no way to submit a request

I can spend $2k in 1 transaction soon. Really need this added.. keeping fingers crossed for another SM...

[OnTheRebound]

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@Anonymous wrote:

Thank you

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@akula wrote:

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@Anonymous wrote:

I just wanted to know if you could redeem your cash back and transfer it to any external account like NFCU.

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Yes.

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This is a portion of a email I recieved this morning...

Great news – you can now redeem your cash rewards for a direct deposit on your Citi® Double Cash MasterCard® account

It's Easy!

Once you've earned $25 in cash rewards, you can redeem for a credit to:

Your linked Citi® savings or checking account

A non-Citi account (once you've paid a Citi credit card bill from that account at least two times

[Anonymous]

I know how you feel, I don't know how much longer I can keep asking.  I called and they said they had no idea about this promotion and they just mentioned the 0% APR for 15 months.  The secured messages jusk keep getting rejected.

[Anonymous]

These phone calls really aren't working

[Anonymous]

Ask for a supervisor and tell them a rep told you all you had to do was call to enroll.

[Anonymous]

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@Anonymous wrote:

Ask for a supervisor and tell them a rep told you all you had to do was call to enroll.

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Ok, I will try that...

[Anonymous]

I'm starting to think it's too late to get this bonus which is not supposed to be for me in the first place...

[Anonymous]

The offer should be in effect until the end of this year, or at least until late December, so there's still a chance you can get it. I don't remember exactly the date cited for this promotion to be going on until, but I think it was until the end of the business calendar year.

Give up on the phone calls. When I first was APPLYING for the Double Cash Card I kept referencing this promotion and wanting to be signed up for it as I applied. The people were clueless because it wasn't available on a public scale, so they didn't know about it even though I was giving them VERY specific details about the promotion. Just keep up with the persistence on the SM, but don't keep copy/pasting the same rote request. I am sure they now have an eye out for those.

[Anonymous]

They haven't even replied to my most recent message which was a few days ago, I will try creating my own SM.