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Valued Contributor
Posts: 1,702
Registered: ‎08-18-2007
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Re: Citi is Rate Jacking Me



DisplacedTexan wrote:
I just used the backdoor number and they dropped my rate from 14.99% to 5.9%. I was at 4.9% before the rj, but I'm not complaining.

 

Very nice, congrats
Frequent Contributor
Posts: 282
Registered: ‎03-26-2008
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Re: Citi is Rate Jacking Me


DisplacedTexan wrote:
I just used the backdoor number and they dropped my rate from 14.99% to 5.9%. I was at 4.9% before the rj, but I'm not complaining.

 

I managed to get my rate reduced when they tried to increase me last month. This month, they gave me a $1200 CLI just to apologize, I guess. ;-)
Moderator Emeritus
Posts: 16,375
Registered: ‎03-12-2007
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Re: Citi is Rate Jacking Me

CITI just rate jacked me too. My APR went from 8.24% to 15.99%. I didn't do anything wrong, CITI is just over leveraged and gasping for air.

Credit Profile -
FICO 08 Scores (03-26-2015): EQ 814, EX 817, TU 822
All three scores were 850. Lost points for not having an open installment TL. So, BE WARNED!!!!!
Credit History: 26 years ~ AAoA: 13 years ~ Util: 1% ~ Inqs: EX 1, EQ 1

Credit Cards: Amex BCP ~ Amex Clear ~ Amex Platinum ~ Barclay Ring Mastercard ~ Chase Freedom Visa ~ CITI Dividend Platinum World Mastercard ~ FIA Fidelity Investment Platinum Visa ~ First Hawaiian Bank Gold Visa
Regular Contributor
Posts: 205
Registered: ‎04-17-2008
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Re: Citi is Rate Jacking Me

My Citi AAdvantage AMEX went from an APR of 13.99% in December to this month (January 2009) at 11.29%.

 

No explanation in my online Citi statement for the APR decrease.

 

However, they will not approve a CLI for me. No lates, no BK, no derogatories period. Been with Citi since March 1999 and never once been over the limit or late on any payment with them or anyone else. My available credit line is only $5,810. My fico scores range from 721 to 739.

 

They must really be doing some belt tightening.

 

 

Member
Posts: 10
Registered: ‎01-08-2009
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Re: Citi is Rate Jacking Me

I, too, received a RJ from Citi (7.99% to 14.99%) and called the number listed on the reverse of the card.  Didn't realize there were secret, backdoor numbers so I'll use that approach the next time it happens which, I'm sure it will.  My Citi card dates back to '92, my very first credit card while in college.  The woman initially told me I could say 'no' to the new terms and the card would expire at the end of its current term.  I told the woman there was no way I would be throwing away 16+ yrs of credit history and I would like a credit review for a lower APR.  She told me there was nothing she could do so I asked to speak with her supervisor and with some nudging and telling her I'd just stop using the card without canceling it, the woman miraculously came up with 11.15%.  Not as great as the lower APRs I've read but it was more of a game than anything else to me.  I pay my balances each month in full.  Fortunate me.
01/08/09 (TU: 786 - EQ: 784 - EX: 762)
11/19/09 (TU: 787 - EQ: ? - EX: ?)
Valued Contributor
Posts: 1,702
Registered: ‎08-18-2007
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Re: Citi is Rate Jacking Me


fused wrote:

CITI just rate jacked me too. My APR went from 8.24% to 15.99%. I didn't do anything wrong, CITI is just over leveraged and gasping for air.


Fused definitely call the backdoor number and ask them to review your account and if they can please re-instate or reduce your apr. It has been successful for many people.

Valued Contributor
Posts: 1,702
Registered: ‎08-18-2007

Re: Citi is Rate Jacking Me


blue_indiana wrote:
I, too, received a RJ from Citi (7.99% to 14.99%) and called the number listed on the reverse of the card.  Didn't realize there were secret, backdoor numbers so I'll use that approach the next time it happens which, I'm sure it will.  My Citi card dates back to '92, my very first credit card while in college.  The woman initially told me I could say 'no' to the new terms and the card would expire at the end of its current term.  I told the woman there was no way I would be throwing away 16+ yrs of credit history and I would like a credit review for a lower APR.  She told me there was nothing she could do so I asked to speak with her supervisor and with some nudging and telling her I'd just stop using the card without canceling it, the woman miraculously came up with 11.15%.  Not as great as the lower APRs I've read but it was more of a game than anything else to me.  I pay my balances each month in full.  Fortunate me.

Hi Blue and welcome to the forums

 

I would really call the backdoor number and tell them that you are really disappointed with the new apr and can they please do a review again. You will be speaking to someone else beside a supervisor or frontline rep.

 

You will be speaking to a credit analyst and they are better to speak with. 

 

I would not wait for the next time, i would do it now.

 

Hey you never know until you try and its only one phone call

 

Hope this helps and keep us updated

New Member
Posts: 3
Registered: ‎01-14-2009
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Re: Citi is Rate Jacking Me

[ Edited ]

Which one of the backdoor telephone #'s listed for Citi is everyone using. Not sure which # will get me too the correct dept.

 

Thanks 

Message Edited by FLA-8 on 01-23-2009 12:52 PM
Senior Contributor
Posts: 3,696
Registered: ‎01-10-2008
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Re: Citi is Rate Jacking Me

citi retention dept. back door: 1 (800) 444-2568

FICOS:
06/13 EX 765 (PSECU) EQ 771 (DCU) TU 779 (Barclays)
New Member
Posts: 3
Registered: ‎01-14-2009
0

Re: Citi is Rate Jacking Me

Thank You,

 

I haven't received my bill yet but when I viewed my bill on-line they have jacked my APR after  lowering it last month.

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