01-20-2009 07:25 PM
01-20-2009 07:29 PM
I just used the backdoor number and they dropped my rate from 14.99% to 5.9%. I was at 4.9% before the rj, but I'm not complaining.
I managed to get my rate reduced when they tried to increase me last month. This month, they gave me a $1200 CLI just to apologize, I guess. ;-)
01-22-2009 03:07 PM
My Citi AAdvantage AMEX went from an APR of 13.99% in December to this month (January 2009) at 11.29%.
No explanation in my online Citi statement for the APR decrease.
However, they will not approve a CLI for me. No lates, no BK, no derogatories period. Been with Citi since March 1999 and never once been over the limit or late on any payment with them or anyone else. My available credit line is only $5,810. My fico scores range from 721 to 739.
They must really be doing some belt tightening.
01-22-2009 07:48 PM
01-22-2009 07:55 PM
CITI just rate jacked me too. My APR went from 8.24% to 15.99%. I didn't do anything wrong, CITI is just over leveraged and gasping for air.
Fused definitely call the backdoor number and ask them to review your account and if they can please re-instate or reduce your apr. It has been successful for many people.
01-22-2009 08:00 PM
I, too, received a RJ from Citi (7.99% to 14.99%) and called the number listed on the reverse of the card. Didn't realize there were secret, backdoor numbers so I'll use that approach the next time it happens which, I'm sure it will. My Citi card dates back to '92, my very first credit card while in college. The woman initially told me I could say 'no' to the new terms and the card would expire at the end of its current term. I told the woman there was no way I would be throwing away 16+ yrs of credit history and I would like a credit review for a lower APR. She told me there was nothing she could do so I asked to speak with her supervisor and with some nudging and telling her I'd just stop using the card without canceling it, the woman miraculously came up with 11.15%. Not as great as the lower APRs I've read but it was more of a game than anything else to me. I pay my balances each month in full. Fortunate me.
Hi Blue and welcome to the forums
I would really call the backdoor number and tell them that you are really disappointed with the new apr and can they please do a review again. You will be speaking to someone else beside a supervisor or frontline rep.
You will be speaking to a credit analyst and they are better to speak with.
I would not wait for the next time, i would do it now.
Hey you never know until you try and its only one phone call
Hope this helps and keep us updated
01-23-2009 12:51 PM - edited 01-23-2009 12:52 PM
Which one of the backdoor telephone #'s listed for Citi is everyone using. Not sure which # will get me too the correct dept.
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