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Citi mail payments

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Discover2016
Valued Contributor

Citi mail payments

Is it just me or does Citi take a long time to post a payment that was mailed in? I had a small balance($5) on my DC and decided to mail in a payment and it still hasn't posted, I mailed it October 30. I want my DC to report a $0 balance, if I do another payment online just in case, will the mail payment be credited or mailed back?

Gardening until September 2025
Next app: Mortgage in September 2025
Message 1 of 6
5 REPLIES 5
TrueGeminiNC
Frequent Contributor

Re: Citi mail payments


@Discover2016 wrote:

Is it just me or does Citi take a long time to post a payment that was mailed in? I had a small balance($5) on my DC and decided to mail in a payment and it still hasn't posted, I mailed it October 30. I want my DC to report a $0 balance, if I do another payment online just in case, will the mail payment be credited or mailed back?


 

It can also be attributed to the postal service and their closure of several mail processing centers.  

Message 2 of 6
ojefferyo
Valued Contributor

Re: Citi mail payments

they will credit it to your account

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Message 3 of 6
Anonymous
Not applicable

Re: Citi mail payments

What made you decide to mail in the payment vs paying online?
Message 4 of 6
NRB525
Super Contributor

Re: Citi mail payments


@Discover2016 wrote:

Is it just me or does Citi take a long time to post a payment that was mailed in? I had a small balance($5) on my DC and decided to mail in a payment and it still hasn't posted, I mailed it October 30. I want my DC to report a $0 balance, if I do another payment online just in case, will the mail payment be credited or mailed back?


lol - Trying to use the US Postal Service to get a card to report zero... Priceless Smiley Happy

 

Back in the days before you could pay online, my standard operating procedure was:as soon as each CC statement arrived in the mail, I would write the check for the payment and it would literally go out in the mail the next time I was anywhere near a mailbox, typically 2 days at the outside. That gave the Post Office 3 weeks to find the bank.

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Message 5 of 6
Discover2016
Valued Contributor

Re: Citi mail payments

LoL! The main reason I mailed it in was because I had a window envelope laying around with a stamp on it, I was like why not?Woman Happy

Gardening until September 2025
Next app: Mortgage in September 2025
Message 6 of 6
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