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Established Contributor
Posts: 684
Registered: ‎05-02-2008
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Citi product change

I did a product change on my Citi Plat Select to a Citi Diamond Preferred Rewards card.  Holy cow that was easy!!!  :smileysurprised: Four minute phone call and all is done.  I expected a little bit of resistance, but nothing.  Citi is quickly becoming my favorite.
CSP ($5k); Chase MileagePlus Explorer Visa Sig. ($6k); Chase Freedom Visa Sig. ($6k); BankAmericard Cash Rewards Visa Sig. ($5k); Amex PRG (NPSL); Amex BCE ($1k); Citi Thank You ($5.4k); Barclay Apple ($4.2k) CapOne Cash ($2.5k) CapOne Platinum ($2.5k) Wells Fargo Home Project Visa ($10.3k) Discover IT ($1.5k) WalMart ($3k); Lowes ($3k); Amazon ($5k); Kohls($1.5k)

Scores: Equ Fico 715 ~ Exp 724 ~ TU Fico 682
Established Contributor
Posts: 853
Registered: ‎03-21-2008
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Re: Citi product change

Did they pull your CR?  How long before you get the new card? 
07/26/2007 TU-688
EQ-656
EX-649
Established Contributor
Posts: 684
Registered: ‎05-02-2008
0

Re: Citi product change



unknown_entity wrote:
Did they pull your CR?  How long before you get the new card? 



No pull, soft or hard.  She said the card would be in the mail same day.  I'll update when I get it.
CSP ($5k); Chase MileagePlus Explorer Visa Sig. ($6k); Chase Freedom Visa Sig. ($6k); BankAmericard Cash Rewards Visa Sig. ($5k); Amex PRG (NPSL); Amex BCE ($1k); Citi Thank You ($5.4k); Barclay Apple ($4.2k) CapOne Cash ($2.5k) CapOne Platinum ($2.5k) Wells Fargo Home Project Visa ($10.3k) Discover IT ($1.5k) WalMart ($3k); Lowes ($3k); Amazon ($5k); Kohls($1.5k)

Scores: Equ Fico 715 ~ Exp 724 ~ TU Fico 682
Super Contributor
Posts: 6,026
Registered: ‎09-18-2007
0

Re: Citi product change

Citi is pretty good in product change. I combined two cards into one and then changed it to a new card. Took them less than few seconds for making the change.
Frequent Contributor
Posts: 318
Registered: ‎06-27-2008
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Re: Citi product change

How long does a person have to wait in order to do a product change from a citi platinum select to another card?
myFICO - EQ: 776 EX: 763 TU: 791
Senior Contributor
Posts: 3,279
Registered: ‎08-03-2007
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Re: Citi product change

I product changed my Priority Pass into a Dividend Platinum Amex in about 45 seconds. They know their stuff there.
Here we go again...
Regular Contributor
Posts: 113
Registered: ‎10-07-2008
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Re: Citi product change

I think maybe he/she means how long should you have the card before waiting to do a product change?  If not, I'm wondering that.  I attempted to do one when I received my card, and they told me I needed to wait a few months.  Although the lady seemed completely clueless on what I was trying to do. 

 

Think I should just try again?  I was thinking I'd try right after my next statement posts next week

Senior Contributor
Posts: 3,279
Registered: ‎08-03-2007
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Re: Citi product change


Comp5569 wrote:

I think maybe he/she means how long should you have the card before waiting to do a product change?  If not, I'm wondering that.  I attempted to do one when I received my card, and they told me I needed to wait a few months.  Although the lady seemed completely clueless on what I was trying to do. 

 

Think I should just try again?  I was thinking I'd try right after my next statement posts next week


I did mine immediately when I found out it did not report a CL. I'd try calling back and trying a different CSR. 

Here we go again...
Regular Contributor
Posts: 113
Registered: ‎10-07-2008
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Re: Citi product change


FretlessMayhem wrote:

Comp5569 wrote:

I think maybe he/she means how long should you have the card before waiting to do a product change?  If not, I'm wondering that.  I attempted to do one when I received my card, and they told me I needed to wait a few months.  Although the lady seemed completely clueless on what I was trying to do. 

 

Think I should just try again?  I was thinking I'd try right after my next statement posts next week


I did mine immediately when I found out it did not report a CL. I'd try calling back and trying a different CSR. 


 

 

I think I will do that.  Thanks for the advice!

Frequent Contributor
Posts: 318
Registered: ‎06-27-2008
0

Re: Citi product change

Thanks FRET!
myFICO - EQ: 776 EX: 763 TU: 791
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