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Valued Member
Posts: 73
Registered: ‎01-21-2011
0

Citi's Benefit Builder

Hello everyone,

 

I've been poking around at the various features of the CC's I have now, and it seems Citi has this thing called a Benefit Builder.

As far as I can tell, they have some extra features that you can add on to your card, some free, some "premium" which looks like it may cost a fee.

 

One thing I wanted to add was their "Complimentary" 60-day return guarantee.

It doesn't seem as robust as AMEX's return protection, as it's only $250 per item, $1000 annually, but it's better than nothing.

 

However, it doesn't seem to work; or rather it won't let me use my Dividend card.

Anyone have any ideas, or if this thing is restricted to a certain type of card?

 

Thanks.

Valued Contributor
Posts: 2,512
Registered: ‎11-11-2010
0

Re: Citi's Benefit Builder

Looking at it, you can only return unused and not damaged goods. You have to mail it to return center on your own.

In My Wallet:
Citi Forward (12/2010) | Citi Dividend (05/2011) | Chase Freedom (11/2011) | GECRB/PayPal (05/2012)
Discover it (07/2012) | AMEX BCP (09/2012) | TD/Target REDCard (10/2012) | Chase Ink Classic (11/2012)
BofA BBR (04/2013) | FNBO/Overstock.com (02/2014) | Barclaycard Arrival (04/2014) | FIA/Fidelity AMEX (04/2014)
Valued Member
Posts: 73
Registered: ‎01-21-2011
0

Re: Citi's Benefit Builder

I know the program itself is not all that spectacular, but as a last resort, it's good to have some options sometimes.

 

The problem is I can't seem to get it added to my card, so I don't know if it's only for specific types of Citi cards or what. It's weird, because this is listed as one of the "benefits" to my card.

Established Contributor
Posts: 500
Registered: ‎12-18-2011
0

Re: Citi's Benefit Builder

Today, I just added the "Complimentary 60-day Returm Guarantee" feature to my Citi Dividend WE Mastercard from the Benefit Builder, so it just might be a glitch!


"having a credit card is nice, but having cash in hand will always be king"
Valued Member
Posts: 73
Registered: ‎01-21-2011
0

Re: Citi's Benefit Builder

I just tried again, and it gave me the same error for my Citi Dividend Platinum Select Visa -

This Citi Card you entered can not be registered on Citi® Benefit Builder at this time.

 

Smiley Sad

New Contributor
Posts: 73
Registered: ‎01-13-2012
0

Re: Citi's Benefit Builder


DarkScythe wrote:

I just tried again, and it gave me the same error for my Citi Dividend Platinum Select Visa -

This Citi Card you entered can not be registered on Citi® Benefit Builder at this time.

 

Smiley Sad


You must have an eligible Citi MasterCard® account. Visa won't work...

Amex Zync (NPSL), Chase Sapphire Preferred (5,000), Citi Dividend Platinum Select (7,000), Discover More (5,000), Amex BCP (5,000), TJ Maxx store card (800), Macy's Card (1,500).
Valued Member
Posts: 73
Registered: ‎01-21-2011
0

Re: Citi's Benefit Builder

Oh, wow I feel dumb!

 

They don't say MasterCard anywhere until the registration thing without trying to make it stand out. They just keep saying Citi Card over and over. Smiley Sad

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