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Citi tells me they won't combine

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UFGuy2006
Established Contributor

Re: Citi tells me they won't combine


@Anonymous wrote:

finally got this done. Asked for a supervisor, she visited with me for a few minutes and sent it up for review. Said it may take a day.

 

She said I had to keep the MIN credit $ there and I could move the rest. So I kept $500 on the Diamond Prefered and $1000 on the Simplicity (these both use "CitiDeal points" not ThankYou points)

 

I logged in yesterday and my Citi Premier World Card now has $34k limit, my others have $500 and $1000. so I guess they moved it, lo


Anyone know if you can request a supervisor via chat?

Message 11 of 18
Anonymous
Not applicable

Re: Citi tells me they won't combine

I tried chat and messaging, after several attempts to explain what I was trying to do, I kept getting a canned " we are unable to move a portion..." Response.

Call them. Even when I called in, the rep was really positive that it couldn't be done, but would put me towards a supervisor anyway. Call em.
Message 12 of 18
Kb109
Frequent Contributor

Re: Citi tells me they won't combine

I want to combine my American Airlines limit to my Diamond Preferred card so I can do some balance transfers and keep utilization below 9%. I'm calling EO on Monday to see if it can be done. Fingers crossed...

Filed Ch7: 6/21/17
Discharged: 10/03/17
Current FICO8 Scores as of 2/10/2019: EX 651, TU 678, EQ 679
My Cards: 1FBUSA $2,900 (survived BK7 and is my oldest account!), Fingerhut $1,100, CreditOne $900, Ollo Rewards $2,500, LendUp Arrow card $2,000, CapitalOne Platinum $3,000. GARDENING FOR THE NEXT TWO YEARS!
Message 13 of 18
emptypockets
Valued Contributor

Re: Citi tells me they won't combine

I just moved limit from Citi HH to DC with SP, via call to Executive Office. Used phone number in Backdoor Number thread, that starts with 605.mI had to leave $300 (min CL) on HH, and transferred rest to DC. I was told they would check to see "if the offer was available on my account." Then was told it would be HP, and though I authorized a HP, I did not get one. They asked where I got phone number from (that number is a CEO's office, lol), and I told them "on the Internet." Smiley Very Happy


CC's: AMEX (4), Alliant Visa, PenFed AMEX, Pen Fed Promise, Citi (3), Chase (5), US Bank Cash+, Huntington Voice, Nasa Plat Cash Visa, Barclay's Visa, Discover IT, Cap One QS, BOA (2), BMW Visa, 5/3 Real Life Rewards MC; FNBO Amex; Comenity Visa/MC (3), Ebates Visa Siggy, Nordstrom Visa, Walmart MC, Sam's Club MC; A few assorted store cards.

Current Scores (09/2017): EQ My Fico: 786; TU MyFico: 799; EX (My Fico): 797
Message 14 of 18
red259
Super Contributor

Re: Citi tells me they won't combine


@emptypockets wrote:

I just moved limit from Citi HH to DC with SP, via call to Executive Office. Used phone number in Backdoor Number thread, that starts with 605.mI had to leave $300 (min CL) on HH, and transferred rest to DC. I was told they would check to see "if the offer was available on my account." Then was told it would be HP, and though I authorized a HP, I did not get one. They asked where I got phone number from (that number is a CEO's office, lol), and I told them "on the Internet." Smiley Very Happy


Yea somehow I think if people start calling this number on a regular basis they are going to start getting smacked down as it seems they do not intend for that number to be out there.  

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 15 of 18
NRB525
Super Contributor

Re: Citi tells me they won't combine


@Kb109 wrote:

I want to combine my American Airlines limit to my Diamond Preferred card so I can do some balance transfers and keep utilization below 9%. I'm calling EO on Monday to see if it can be done. Fingers crossed...


You've got $20k on the DP already. Which card CL is this coming from? How much CL are you trying to move? You do realize that going over 9% on a card, going over 50% on a card with a BT, only costs you about 7 - 10 FICO points at your score range?

How much are you trying to move to stay under 9% utilization? Seems like a lot of work (and reduces the donor card limit) for a few FICO points, temporarily spent and then you get those points back as you pay down, plus the risk of a HP to get it done.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 16 of 18
emptypockets
Valued Contributor

Re: Citi tells me they won't combine


@red259 wrote:

@emptypockets wrote:

I just moved limit from Citi HH to DC with SP, via call to Executive Office. Used phone number in Backdoor Number thread, that starts with 605.mI had to leave $300 (min CL) on HH, and transferred rest to DC. I was told they would check to see "if the offer was available on my account." Then was told it would be HP, and though I authorized a HP, I did not get one. They asked where I got phone number from (that number is a CEO's office, lol), and I told them "on the Internet." Smiley Very Happy


Yea somehow I think if people start calling this number on a regular basis they are going to start getting smacked down as it seems they do not intend for that number to be out there.  


You are probably right. I had no idea who's office I was calling, I just wrote the number down from the thread. 


CC's: AMEX (4), Alliant Visa, PenFed AMEX, Pen Fed Promise, Citi (3), Chase (5), US Bank Cash+, Huntington Voice, Nasa Plat Cash Visa, Barclay's Visa, Discover IT, Cap One QS, BOA (2), BMW Visa, 5/3 Real Life Rewards MC; FNBO Amex; Comenity Visa/MC (3), Ebates Visa Siggy, Nordstrom Visa, Walmart MC, Sam's Club MC; A few assorted store cards.

Current Scores (09/2017): EQ My Fico: 786; TU MyFico: 799; EX (My Fico): 797
Message 17 of 18
red259
Super Contributor

Re: Citi tells me they won't combine


@emptypockets wrote:

@red259 wrote:

@emptypockets wrote:

I just moved limit from Citi HH to DC with SP, via call to Executive Office. Used phone number in Backdoor Number thread, that starts with 605.mI had to leave $300 (min CL) on HH, and transferred rest to DC. I was told they would check to see "if the offer was available on my account." Then was told it would be HP, and though I authorized a HP, I did not get one. They asked where I got phone number from (that number is a CEO's office, lol), and I told them "on the Internet." Smiley Very Happy


Yea somehow I think if people start calling this number on a regular basis they are going to start getting smacked down as it seems they do not intend for that number to be out there.  


You are probably right. I had no idea who's office I was calling, I just wrote the number down from the thread. 


Hey I'm happy it worked out for you and that is all that matters. Smiley Happy

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 18 of 18
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