Credit Cards

[SteveNSC]

I applied for a Citi Diamond Preferred Card today and during the application process was asked to setup online access.  After calling per the instructions, I was approved for the card.  Does anyone know if you can access the online information prior to receiving the card?  At this point, it simply says ERROR when I try to long on with the creditials I setup during the application process.

Thanks.

[Nightfallx]

when i was approved for citi it didn't ask me to setup anything, i thought only amex did that.

[KIPPIE12]

Discover will ask you to set up your account online, but this is a first i've heard of from Citi. 

[ChesterPDexter]

I am having the same problem.  I was approved yesterday and did everything I was supposed to so.  I think I'll wait until the card arrives and then call them.  But if anyone has any information on this, I'd appreciate it.

[ChesterPDexter]

Hey Steve,

Apparently they dealt with whatever caused the error message.  Just now I got past the login screen, and it showed me the last four digits of my new account, but I need the security code from the card in order to login.  So I'll just have to wait for the card to arrive.  The good news is that they said 4-7 days, which is pretty quick.

[SteveNSC]

Thanks for the update.  Yes I called and they said I would need the card in hand to complete the registration.  They also said I should have the card in 7 calendar days or less from the date of approval and to let them know if I didn't.  I thought that was really fast too!

[jefftca925]

Full use of the website for ANY Citi card requires verification of the receipt of the card itself.  When I got my 2nd Citi card last year it didn't show up on my online profile until after I received the physical card and added it.  BofA and Chase will add new cards to a profile shortly after approval and without receipt of the card.

[johnnie198x]

I apped and was asked to setup online access. I was able to login right after that, although nothing was in it (application pending). When the application got approved (but not received the card), I was asked for the card number and security code.

As you figured out, you do need to have the card in hands to have the online access.