Applied for Platinum Mastercard and got the response "further processing required, we will email you with a decision within one week"
Is this an auto deny? Or do I still have a chance? My mortgage is with them and they emailed me that I was pre-selected because of that.
my mortage is with citibank as well.I have not recieved any e-mails from citi as of yet.But when i first opened my citibank checking/savings acct the rep told me i was pre approved at the time i opened my acct, But i could not take advantage of it at the time due to escrow.
When escrow closed i called citibank and asked if i was still pre approved and i was told there is nothing in the system for me.....I dont think you will be an auto deny.I would call to follow up with citi,they may just need a little more info...