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Closing my Cap1 secured card???

New Contributor

Closing my Cap1 secured card???

I called Cap1 about an hour ago in order to ask a few questions about closing my secured card. But before I could reach an actual human I accidentally closed my secured card via their automated "skynet" system.

 

After going through a few automated menus finally it said it would connect me with a rep. The system asked me what I was calling in regards to in order to better direct my call and when I said closing my account it responded with "your account has been deactivated. Your refund will be mailed...blah...blah"

 

The Problem: I had a balance still on the card. Although it was less then the amount of my deposit.

Question: Will them using the security deposit to cover the remaining balance adversely effect me in any way????

 

I spoke to 2 different CSA who both assured me that this would have no negative effect and that my account would show paid off with perfect payment history. But I figured I would ask everybody here, albeit retroactively... 

 

Thanks everyone...

Message 1 of 6
5 REPLIES
Senior Contributor

Re: Closing my Cap1 secured card???

When I closed mine, they paid off the balance within about 2 weeks.   If you have a payment due before they apply the payment, I suggest you make it to be sure there is no problems.

 

They were very slow with the remaining check, I called them to remind them about 2 1/2 months after.

Message 2 of 6
Contributor

Re: Closing my Cap1 secured card???

When I closed mine I did not have balance but got my check in about 2 weeks.

*USAA WORLD MC 18k* *USAA VISA 12k* *AMEX BCE 10k* *DISCOVER IT 15k* *AMEX ZYNC* *B of A SIGNATURE CASH 15k* *NAVY FEDERAL PLATINUM 20k* *CITI DOUBLE CASH 15k* *Veridian CU 14k* *Barclays Apple 12.5k*

Message 3 of 6
New Contributor

Re: Closing my Cap1 secured card???

My next payment is due on the 23rd. Should I make a min payment today just incase or will that payment ever go though seeing as how they deactivated my account??

Message 4 of 6
Valued Contributor

Re: Closing my Cap1 secured card???

hope they dont jack you up my friend


Starting Score: 560
Current Score: 748 Wishlist: CSP, Simply Cash, SPG, BOLD, INK, United MP,
Goal Score: 800


Walmart: 10k |Usaa: 8k|BCE: 13k| Amex: NSPL|Dis: 9.4k|Cap: 5.5k|CAP: 2k|CSP: 13.4k| Pen:4.5k

Message 5 of 6
Senior Contributor

Re: Closing my Cap1 secured card???


ssdc1980 wrote:

My next payment is due on the 23rd. Should I make a min payment today just incase or will that payment ever go though seeing as how they deactivated my account??


Your online account should still work to make payments.   I would do it, small price to pay for piece of mind. .

 

Message 6 of 6