Just wanted to give a small update. I called various numbers and someone finally told me that it looked like I keyed in my last 4 incorrectly. Which is what probably caused the 7-10 day message. She tried to rectify the situation but her system wasn't letting her do the update. She only asked me for the last 4 so no other full ssn fear of a random app. She did state that I could basically "cold app", which I declined. I don't know if anyone has one, or knows one, but according to her it's a matter of waiting for the info in the snail mail. I asked if I could be transferred to the department that handles sending out that snail mail, but she said they don't have a number or phone number for transfer.
No alert yet on the various monitoring services I am part of, so that's ok, for now.
But I looked up backdoor numbers for Comenity and all I got was the fraud department LOL. Anyone have a good working number or link to it?
thanks!!