Comenity- Express/ VS love button broken?

SLO805 · ‎08-21-2015

I typically get my CLI's on the 13th. I logged in on both accounts and entered salary and requested CLI. Nothing happened. screen didnt refresh, no denial, no letter sent message and no increease.

Any one else having this hiccup? any advice?

Gardening 25JAN16 - 25JUL16

NFCU Signature Flagship $33,00 15.49% 8-15-15

NFCU Signature cashReward $11,000 16.65% 7-22-15

Bank of America Alaska Airlines $2,500 14.74% 12-23-14

Bank of America Better Balance Rewards $1,000 1-25-16

Barclaycard Apple Rewards $1,800 23.24% 11-15-14

Wells Fargo Platinum Visa $6,000 8% 11-26-09

Citibank Premier Pass Expedia Rewards $4,000 19.9% 8-12-12

Anonymous · ‎08-21-2015

Maybe you have reached your max. CLI is not a given.

SLO805 · ‎08-21-2015

didnt know there was a max...just thought they give and give till you forget to ask..

Gardening 25JAN16 - 25JUL16

Anonymous · ‎08-21-2015

Are you running up against your limit every month? Maybe talk to Analyst directly.

FinStar · ‎08-21-2015

@SLO805 wrote:
didnt know there was a max...just thought they give and give till you forget to ask..

You can try a different browser in case of any issues with cookies or cached files. Be sure to clear them beforehand though. Then try again, if nothing happens, just call their automated system and see if your accounts are elegible for the CLI.

SLO805 · ‎08-21-2015

I checked from my phone browser same thing. I'll try calling. It's not imperative lol

Gardening 25JAN16 - 25JUL16

FinStar · ‎08-21-2015

@SLO805 wrote:
I checked from my phone browser same thing. I'll try calling. It's not imperative lol

ok, hope it works out for you!

kayvee_ · ‎08-23-2015

Express for sure has a max. Its around 3K.