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a couple of months ago commenity closed my Virgin America CC. Today I checked it for giiggles and it said I had 6k credit line available (original starting CL). I figured this was a glitch so I called CS and it also said I had 6k CL available. Not sure if this is a glitch or they re-instated my CC.
I just got notice on Tuesday they closed my sportsmansguide VISA which was opened April 1st and my Red Roof Inn card opened shortly after. Both cards had about 300 ran thru them, and I had a small 50.00 balance on my SMG Visa that was going to get paid off shortly. I'm irritated.
If they reopened your card, that's pretty cool though.
@Anonymous wrote:a couple of months ago commenity closed my Virgin America CC. Today I checked it for giiggles and it said I had 6k credit line available (original starting CL). I figured this was a glitch so I called CS and it also said I had 6k CL available. Not sure if this is a glitch or they re-instated my CC.
Did you actually speak to a real CSR or the automated system? The automated system will give you the same info as the web site.
What you describe is a known glitch in their system. I see the same thing when I log into my old accounts that I know for a fact are closed.
I called a live CSR and they confirmed closed.