Valued Contributor
Posts: 2,857
Registered: ‎06-08-2012

Contact info for AMEX lender pull scores

I called AMEX over weekend to see if I could get my AMEX pulled scores for EQ and EX (especially this one).  AMEX pulled all 3 for me on 9/10 when I apped for Zync and Delta skymiles.  The letter they sent me only had my TU score on it.  CSR said to call their CB team.


I tried to call them yesterday and said I need a customer number for my CR.  I told them I had a report number but no customer number.  He asked me why I called and I said I really wanted my EX score that they pulled in my app and since I got lower APR than their best I should be able to get the score.  He said I had to call EX to get the score.  When I explained to him that EX doesn't give out score numbers he seemed confused and insisted that I call EX.


Anyone have a contact number for AMEX so I can get all 3 scores they used in my app process?

Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

Take the FICO Fitness Challenge

Get a myFICO recommended credit card

Copyright ©2001-2013 Fair Isaac Corporation.
All rights reserved.

IMPORTANT INFORMATION: All FICO® Score products made available on include a FICO® Score 8, along with additional FICO® Score versions based on Experian or Equifax data (additional FICO® Score versions based on TransUnion data are not currently available on Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.