09-18-2012 03:04 PM
I called AMEX over weekend to see if I could get my AMEX pulled scores for EQ and EX (especially this one). AMEX pulled all 3 for me on 9/10 when I apped for Zync and Delta skymiles. The letter they sent me only had my TU score on it. CSR said to call their CB team.
I tried to call them yesterday and said I need a customer number for my CR. I told them I had a report number but no customer number. He asked me why I called and I said I really wanted my EX score that they pulled in my app and since I got lower APR than their best I should be able to get the score. He said I had to call EX to get the score. When I explained to him that EX doesn't give out score numbers he seemed confused and insisted that I call EX.
Anyone have a contact number for AMEX so I can get all 3 scores they used in my app process?
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