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@nmbud wrote:
My Capital One interest rate doubled and I did not pick up on it until my second statement. When I called them, they said I waited to long and there is nothing they would do! I do not recall getting any notice that explained the new interest rate and my options. I did file a complaint with the Banking Commission, but to date have not heard anything. How should I fight this?
Welcome to the forums.
I just gave this same advice to another new poster.
One of our long time posters, creditwherecreditisdue, has suggested many times that a person call and ask for a retention specialist to bypass the regular CSR's. It's worth a try.
Good luck to you.
No kidding "Sherlock!"
Thanks for the advise....
Again....no kidding "Sherlock!"
If I had $16000.00 I'd gladly pay it off....I incurred the debt at 9.9%....
I was living with that....don't recall getting any notice of the change and what opitions I might have, example closing the card to maintain the old rate...
I would have gladly done that! When I found out and called they said there was nothing they could do.....(mind you, I never missed a payment and never went over the Credit limit....the card has been very active for over 5 years!
So I simply asked for advise....I don't buy that!
That's like me pumping gas into your car and changing the price while your waiting, and you didn't notice my doing it, because you were busy on your blackberry...You wouldn't pay it without a fight....would you!!