I opened my Platinum Select card July 2009. I pushed the luv button and was immediately denied an increase. There was no form to fill out. The message I received was my credit score isn't high enough and they used the credit report on file. I checked my EQ report and there was no inquiries. If Citi used to same report on file to approve me for $4000, I'm not undestanding why my score isn't high enough for an increase.
Did I press the luv button too soon? Should I retry after my statement generates after the 10th?
DI, do you have a balance on that card?
I don't know if it makes any difference or not, but I make it a point not to ask for any CLI on any card if I currently carry a balance. YMMV.
Doesn't seem like that would make a difference, for that small of an amount.
I'm trying to remember this, so don't take it as gospel by any means.
I don't think I even saw a luv botton on a Citi account of mine 'til I had the card for nine months. The flip side of that is that it may have been there (in a drop-down from the tools menu), but I wasn't looking for it. I only noticed a luv button when it showed up to the right of the account information (balance, CL, etc.), in the section where they usually put special offers (BT's and such). And I didn't press that button for probably another two months after I first saw it, so I have no clue what may have happened if I did.
Doesn't help you much, I know, but that's the best I can do.
Sorry about the turn down, DI, but it may have nothing at all to do with you, personally, if my above info has any bearing on this. It may be timing.
Edit to add: After that luv button showed up in the special offers section, it never appeared in that section since...just that one and only time. I'm thinking that maybe they don't offer luv auto approved until it shows up there, first? I dunno. But I have the luv button show up every 90 days, like clockwork, from the tools drop-down menu. Never a problem.
Did the button/menu item go away after you used it or is it still there?
No, it's still appears.
Mine was there too!
Your credit line can be immediately increased by $1,000.00 for a total new credit line of $3,000.00.
During the evaluation process, a credit bureau report was not pulled.
It disappeared though now.. and I've got what looks like 4 statements posted. I was logged in a few days ago and didnt see it. *shrug*
Happy either way.