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Valued Contributor
Posts: 2,256
Registered: ‎07-23-2012
0

Current Amex Members Apping Amex on website

When you go to apply for another card it asks you for your cid on the front of the card. 

 

i put mine in and then it just keeps spinning loading. 

 

anyone else have this problem? 

ive tried it on about 2 computers and 5 browsers. 

 

is there supposed to be an image of a card that shows up next too that after you put the cid number in? 

im logged into my amex account btw. 

 

any help is appreciated. 

 

Current: Discover Fico 682 1/15 Walmart Fico 684 1/15

Inquiries (24 Months): EQ 4 TU 1 EX 5 | Most Recent: 09/26/2014
Over 12 Months:6


2014 Goals:
Lower Utility
47%(OUCH!!)
Freedom Signature

Amex Zync(Unicorn)
Chase Freedom$1500
Discover IT$2900
Citi Diamond Preferred$6000
Citizens Mastercard$7000
Established Contributor
Posts: 766
Registered: ‎01-16-2012
0

Re: Current Amex Members Apping Amex on website

Yep. Happened to me last summer. After repeated phone calls, including a conversation with one of their it people, I gave up and applied by phone. They had a million explanations, each different, but I have never gotten it to work, nor have I ever gotten the preapproval site to work, nor been offered any "upgrades". This despite 3 cards instantly approved, a 3x CLI instant approved, approval for 10k and 12k charges on zync. I've concluded that their web site is buggy and if you fall down the rabbit hole, you never emerge.

In wallet: Ink Plus 10k, AMEX TE 25k. In bag: CSP 16k, USAA WMC 15k, Hyatt 13k, United MPE 12k, AMEX HHonors 3k. In SD: Cap 1 QS 5k, Discover IT 7k. FICO 08 says my EQ is now 844, was 510 in 2010.
Moderator Emeritus
Posts: 7,225
Registered: ‎09-16-2011
0

Re: Current Amex Members Apping Amex on website

I had this problem yesterday and today... 

 

Here is how I handled it:

 

1. Log out of my online account

2. Go to the Personal Credit Cards, and click Apply Now on the one I wanted.

3. Where it says "already a cardmember"  I entered my card number, Card ID code, and last four of my Social instead of using the Login option.

4. Entered my income info and clicked submit

5. Wait about 30 - 60 seconds...  Approved :smileyhappy:


Starting Score: 08/29/2011 TU 671 EQ 674
Current Score: TU 754 EQ 694 EX 697
Wallet: NFCU Visa Sig 25k, Amex Lowes 22k, NavCheck 15k, Amex PRG, Amex Zync, Discover It 13.5k, Amazon Visa 5k
Platinum Spade Garden Club Member: App Free since 1/1/13. No more apps til who knows when?
MyFICO Fitness Goal: 800s Club!



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Senior Contributor
Posts: 3,065
Registered: ‎11-02-2009
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Re: Current Amex Members Apping Amex on website

I've had similar problems.  Try deleting cookies, or try a different browser.

 

Which card are you applying for?  Another thing to remember with Amex is that they often offer better incentives through partner websites.  I haven't checked currently, but as an example, they usually will have better bonus offers for Hitlon and Starwood cards through hhonors.com or spg.com.  Make sure you check around before applying for one of their products through their website.


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


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Valued Contributor
Posts: 2,328
Registered: ‎03-15-2012
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Re: Current Amex Members Apping Amex on website

I've gotten the same "waiting" icon using both firefox, and IE. I did what a few others did, and app'd online, not being logged in, then doing the "already a cardmember" addy. Goes through that way.

 

Valued Contributor
Posts: 2,256
Registered: ‎07-23-2012
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Re: Current Amex Members Apping Amex on website

[ Edited ]

webhopper wrote:

I had this problem yesterday and today... 

 

Here is how I handled it:

 

1. Log out of my online account

2. Go to the Personal Credit Cards, and click Apply Now on the one I wanted.

3. Where it says "already a cardmember"  I entered my card number, Card ID code, and last four of my Social instead of using the Login option.

4. Entered my income info and clicked submit

5. Wait about 30 - 60 seconds...  Approved :smileyhappy:


tried this and first time it said we are sorry this offer is no longer available. Please go back and make another selection LOL 

then when i re choose the same app it wont let me put my card number in anymore. 

i'm trying to app for a bce. 

not pushing my luck. 

 

im hoping only a soft pull for my score. 

do you think id have a better shot apping over the phone with a rep? and that way i can recon right then and there? 

including my installment loan my aaoa is only 10 months. 

 

but i have 2 years of history on 2 cards. 

no lates. 

 

amex secure has my score at  718. (across all three reports)

here eq is currently 635 ahhhh. hence why this is really a laugh app. 

Current: Discover Fico 682 1/15 Walmart Fico 684 1/15

Inquiries (24 Months): EQ 4 TU 1 EX 5 | Most Recent: 09/26/2014
Over 12 Months:6


2014 Goals:
Lower Utility
47%(OUCH!!)
Freedom Signature

Amex Zync(Unicorn)
Chase Freedom$1500
Discover IT$2900
Citi Diamond Preferred$6000
Citizens Mastercard$7000
Moderator Emeritus
Posts: 7,225
Registered: ‎09-16-2011
0

Re: Current Amex Members Apping Amex on website

That is so weird, have you tried checking your app status to see if there is an app pending? I think otherwise I would definately call!

Starting Score: 08/29/2011 TU 671 EQ 674
Current Score: TU 754 EQ 694 EX 697
Wallet: NFCU Visa Sig 25k, Amex Lowes 22k, NavCheck 15k, Amex PRG, Amex Zync, Discover It 13.5k, Amazon Visa 5k
Platinum Spade Garden Club Member: App Free since 1/1/13. No more apps til who knows when?
MyFICO Fitness Goal: 800s Club!



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Valued Contributor
Posts: 2,256
Registered: ‎07-23-2012
0

Re: Current Amex Members Apping Amex on website


webhopper wrote:
That is so weird, have you tried checking your app status to see if there is an app pending? I think otherwise I would definately call!

since the amex site "updated" its been weird for me. 

 

are they even open today? lol 

its a sign i should wait for one of my cards to report 0. 

 

and i checked just now. 

just has my zync that i was approved for in august. 

Current: Discover Fico 682 1/15 Walmart Fico 684 1/15

Inquiries (24 Months): EQ 4 TU 1 EX 5 | Most Recent: 09/26/2014
Over 12 Months:6


2014 Goals:
Lower Utility
47%(OUCH!!)
Freedom Signature

Amex Zync(Unicorn)
Chase Freedom$1500
Discover IT$2900
Citi Diamond Preferred$6000
Citizens Mastercard$7000
Established Contributor
Posts: 614
Registered: ‎08-24-2011
0

Re: Current Amex Members Apping Amex on website


webhopper wrote:

I had this problem yesterday and today... 

 

Here is how I handled it:

 

1. Log out of my online account

2. Go to the Personal Credit Cards, and click Apply Now on the one I wanted.

3. Where it says "already a cardmember"  I entered my card number, Card ID code, and last four of my Social instead of using the Login option.

4. Entered my income info and clicked submit

5. Wait about 30 - 60 seconds...  Approved :smileyhappy:


This is what I've always had to do. It has never worked for me while logged into my account, for some reason.

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Moderator Emeritus
Posts: 7,225
Registered: ‎09-16-2011
0

Re: Current Amex Members Apping Amex on website

You might have to clear your cookies after you log out but before you app.....

Starting Score: 08/29/2011 TU 671 EQ 674
Current Score: TU 754 EQ 694 EX 697
Wallet: NFCU Visa Sig 25k, Amex Lowes 22k, NavCheck 15k, Amex PRG, Amex Zync, Discover It 13.5k, Amazon Visa 5k
Platinum Spade Garden Club Member: App Free since 1/1/13. No more apps til who knows when?
MyFICO Fitness Goal: 800s Club!



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