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Established Contributor
Posts: 505
Registered: ‎11-05-2012
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DCU membership decline !!

[ Edited ]

My brother was approved for DCU CC and auto loan, after he revived email that they need proof of income,utility bill and copy SSN and driver license, he sent all document they need. We called in to make sure they received it. They did !! 3 days later we called in they told him membership has been decline, it funny about DCU, no check system no collection in his credit report, and they said he will receive a letter to let him know about decline membership.

10/2012 Started with 588 EQ Fico score and 20+ CA and CO
1750$ total CL
10/2013 in 700 Club
Personal :Total CL 196K
Business : Total CL 200K
Business LOC : 1M
Garden From 10/13/2013
Valued Contributor
Posts: 3,096
Registered: ‎01-26-2012
0

Re: DCU membership decline !!

I'm interested in hearing what happened.

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Moderator Emerita
Posts: 27,204
Registered: ‎09-13-2012
0

Re: DCU membership decline !!

Sorry to hear. The letter will probably say unable to verify identity -DCU is a good CU but they have denied several members for that reason even though documents were provided. Their is no recon on a denial for membership. Unfortunately, your DB wasted a HP for cc/auto. It has strongly been suggested to obtain membership first then app for their cc/auto.
Regular Contributor
Posts: 154
Registered: ‎02-24-2010
0

Re: DCU membership decline !!

[ Edited ]

09Lexie wrote:
Sorry to hear. The letter will probably say unable to verify identity -DCU is a good CU but they have denied several members for that reason even though documents were provided. Their is no recon on a denial for membership. Unfortunately, your DB wasted a HP for cc/auto. It has strongly been suggested to obtain membership first then app for their cc/auto.
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They really need to do something about this HUGE problem. Not everything is black and white. I understand they have their own policies and procedures; however, sometimes, using common sense is the best solution. I was a member for over a year and they closed my account because I never used it. Maybe sometime in the near future, I'll apply again. 

 

Total CL's combine: $150,600.
Moderator Emerita
Posts: 27,204
Registered: ‎09-13-2012
0

Re: DCU membership decline !!

@TATATA

That almost happened to my DD. they sent her a postcard with a 'we miss you' slogan and offered her $20 if she would just call them. She did. Got her $20 while on the phone and her acct is still open.

BoA is still her primary acct.
Community Leader
Senior Contributor
Posts: 30,824
Registered: ‎02-07-2013
0

Re: DCU membership decline !!


TrishN wrote:

My brother was approved for DCU CC and auto loan, after he revived email that they need proof of income,utility bill and copy SSN and driver license, he sent all document they need. We called in to make sure they received it. They did !! 3 days later we called in they told him membership has been decline, it funny about DCU, no check system no collection in his credit report, and they said he will receive a letter to let him know about decline membership.


Sorry to hear 

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Senior Contributor
Posts: 6,028
Registered: ‎04-30-2013
0

Re: DCU membership decline !!

Sorry to hear about the denial. I have not had any contact with DCU but I have been members of other CU's. Most recently, I became a member of NFCU. When they requested a copy of my ID, I sent them a copy of every ID I had just so something like this wouldn't happen. Sadly, it did happen to you and it is most likely of no fault of your own. 

 

 

NFCU nRewards $25,000 I AMEX SPG $23,000 I Chase Sapphire Preferred $17,500 I Discover IT $12,000 I J.P. Morgan Ritz-Carlton $11,000
Regular Contributor
Posts: 154
Registered: ‎02-24-2010
0

Re: DCU membership decline !!


09Lexie wrote:
@TATATA

That almost happened to my DD. they sent her a postcard with a 'we miss you' slogan and offered her $20 if she would just call them. She did. Got her $20 while on the phone and her acct is still open.

BoA is still her primary acct.

I don't remember getting anything from them before closing my account. Maybe I did...just never paid attention. 

Total CL's combine: $150,600.

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