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DISCOVER CSR!!!

Valued Contributor

DISCOVER CSR!!!

wow i had to call discover today because i messed up and put the wrong CC# for my BT and they were really really nice and changed for me and it showed up already. i was shocked by how nice they are. this card is taking place of my zync card in my wallet. 


In my wallet: AMEX Gold; Freedom $1.5k; CSP $5k; Chase United $5k; Discover $2k
Last HP: 4/30
Message 1 of 7
6 REPLIES
Valued Contributor

Re: DISCOVER CSR!!!

Always good to hear positive experiences.

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 832 EX 783 TU 816
App free since 9/15/15
Message 2 of 7
Senior Contributor

Re: DISCOVER CSR!!!

Discover is amazing Ive noticed!! Look for a customer service survey in your email... So you can fill it out :-). I had one in mine after a call and gave them a glowing review; they deserved it, just like Crapital One deserved te bad review I gave them :-p hahaa
Marriott PR$25k | BCE $24.5K |BankAmericard Visa $25k| BOA Better Bal $17.5k |Wmt Discover $12.5k | BR Visa $17.5k | Amex Delta Gold $10k | Discover IT $10k | Paypal Extras MC $15k | Amazon Store $10k|Smile Gen $7.25k | Dillard's $10k | West Elm $4k| Express $3.05K | Mypoints.com Visa $4.5k | Freedom Visa $1k| Amex Surpass $1k
Message 3 of 7
Regular Contributor

Re: DISCOVER CSR!!!

They are definitely the nicest CSR group I've dealt with, be it only once or twice. They just seem so genuine... even if they probably aren't! I felt like the rep actually felt bad that my BT offer had expired and I had to wait for a new one to be available to me!

In full gardening/ debt annihilation mode! (4/15/13)
Notre Dame FCU Visa 0/2k (8/04); CapOne Best Buy 800/1.5k (7\06)
Citi Thank You World MC 4800/9.7k (1/11); Amex Zync NPSL (9/11)
Chase Freedom Visa 1600/3.8k (9/11); Chase Southwest RR Premier Visa Signature 4300/10.7k (6/12); Discover It 0/3k (7/12)
EQ: 751 (4/1/13) EX: 742 (4/8/13) TU: 732 (4/8/13)
Message 4 of 7
Senior Contributor

Re: DISCOVER CSR!!!

Ah! The CSR I spoke with recently said they do promos all the time...so I'd just check back frequently :-)
Marriott PR$25k | BCE $24.5K |BankAmericard Visa $25k| BOA Better Bal $17.5k |Wmt Discover $12.5k | BR Visa $17.5k | Amex Delta Gold $10k | Discover IT $10k | Paypal Extras MC $15k | Amazon Store $10k|Smile Gen $7.25k | Dillard's $10k | West Elm $4k| Express $3.05K | Mypoints.com Visa $4.5k | Freedom Visa $1k| Amex Surpass $1k
Message 5 of 7
Moderator Emeritus

Re: DISCOVER CSR!!!

Discover CSR is worth their weight in gold!


Starting Score: 08/29/2011 TU 671 EQ 674
Current Score: TU 754 EQ 694 EX 697
Wallet: NFCU Visa Sig 25k, Amex Lowes 22k, NavCheck 15k, Amex PRG, Amex Zync, Discover It 13.5k, Amazon Visa 5k
Platinum Spade Garden Club Member: App Free since 1/1/13. No more apps til who knows when?
MyFICO Fitness Goal: 800s Club!



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Message 6 of 7
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Blogger

Re: DISCOVER CSR!!!

Discover provides one of the best customer service I have ever experienced.

Message 7 of 7