@bs6054 wrote:
@MountainHiker wrote:I'm going to call them tomorrow and investigate and attempt to make sense of my concerns. I will report back just in case the experience might help others on this site.
Worth a try I suppose but not sure what you will gain! Any decent criminal business will sound very much like the best businesses, and tell you about high ratings, growing customer base, and say that most if not all of the stories you heard are either completely untrue or greatly exaggerated or were at other banks/CUs.
So, do let us know if you hear something like "Yes, actually we are having a few more problems these days and we are trying to fix it." I would be surprised.
Yea I was thinking that as well. I just don't know what will be accomplished with this inquiry other than "oh I have never heard that story". Actually it may be true that the CSR you speak to may not know anything about it.
But I too am interested to hear what they will say, so do please post back.
@visorboy1974 wrote:
@Jutz wrote:Fee for WD from a savings account from an ATM? How often does that even happen? Can't you do an instant transfer via their website?
Even if it happens once I should be able to access my money when I want...
It's a trivial fee for sure, but if I'm taking money out of a network "surcharge free" ATM, there should never be a fee. Don't tell me there's no surcharge then...it's pretty simple.
Instant transfer to where? Another financial institution? Would have taken 2 days.
I think he meant an instant transfer from your savings to your checking and then do the withdrawal....then they wouldn't charge the fee.
But it is bizarre that you would get charged period if you are using one of their machines no matter which account you pulled it out of.
@MountainHiker wrote:I talked with a few people today that have a long history with DCU and in their opinion this CU has changed for the worst.I don't know if that is true but they did scare me with stories about money going missing from credit card payments and other irregular activity on the part of DCU in regard to mortgage payments.I'm getting cold feet. I heard about them on this site and don't know anything about them outside the info learned from this forum. Have any of you heard negative info about DCU? And I do mean anything.
My DH and I have been members since 2005. I went to them after I escaped B of A. This is our main account for banking and we do enjoy the early posting of I react deposits; the shared branch capabilities; the surcharge free/COOP ATMS; the credit of up to $5.00 if you use are charged ATM fees and the employees seem to always be friendly. We have never had any money missing but there has been 2 times I can think of that my card was declined. The first was a system wide Visa issue and the second was when I was paying for a large purchase (flowers for our daughter's wedding) and Visa flagged the charge. I was obviously a little ticked at first so I called and they confirmed it was Visa- I guess they were trying to call me to confirm the purchase and obviously I was not home. After I was verified the purchase was approved. I have no idea why they couldnt ask the clerk but I was only delayed a few minutes. I might not have been so happy if I was not able to reach them cause they are not open 24hrs like NFCU (which I also have). I can think of that in one or two ways- yes, it was slightly embarrassing at first but since I normally do not buy $3,500 worth of flowers - I appreciated the security.
Just my .02.
