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Did I make a Chase mistake?

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Anonymous
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Did I make a Chase mistake?

So, I called Customer Service to see if I could change my Chase Freedom to a Chase Amazon card, since the new reward system seems to suck. The CSR said I wasn't eligible for the Amazon card, but he said he could get me the Sapphire AND allow me to have bonus rotating categories (3 extra points in 3 categories that change each quarter)? I thought to myself: this sounds great. So, I did it.

Well...my card has been updated online and I've looked carefully over all the info provided and I don't see anything about the bonus rotating categories on my account anymore? Was I dooped? Or was the CSR just an idiot? Any thoughts or similar experiences?

That sapphire seems to give you much less than even the newly modified chase freedom Smiley Sad.
Message Edited by Pj1369 on 07-14-2009 07:57 PM
Message 1 of 1
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