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I want to share with your guys about my Discover experience so far.
I withdraw some money from my Discover card by accident( late saturday night ). They charge me around $20 bucks for cash advance fees. I sent secure message to them yesterday about those fees and ask if they can waive some of those fees since it's not that much of cash withdraw and its be done by accident. To my suprised, They refund the whole thing and ask me if there anything else they can help me with .....I said F no.....you guys awesome and about to leave some nice feedback for those guys.
Discover rocks.
Good to hear since I just got my Discover It card. Are thier csr getting better than Amex's?
@nicholasyud wrote:I want to share with your guys about my Discover experience so far.
I withdraw some money from my Discover card by accident( late saturday night ). They charge me around $20 bucks for cash advance fees. I sent secure message to them yesterday about those fees and ask if they can waive some of those fees since it's not that much of cash withdraw and its be done by accident. To my suprised, They refund the whole thing and ask me if there anything else they can help me with .....I said F no.....you guys awesome and about to leave some nice feedback for those guys.
Discover rocks.
Nice customer service indeed
@eddie84 wrote:Good to hear since I just got my Discover It card. Are their csr getting better than Amex's?
Totally. They are mindblowing nice.
Congrats.. You will love the customer service also...
@eddie84 wrote:Good to hear since I just got my Discover It card. Are thier csr getting better than Amex's?
Better... They bought the OLD Amex AZ Call Center out of foreclosure when Amex moved 5 Oceans away