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Discover Awesome

Valued Contributor

Discover Awesome

I want to share with your guys about my Discover experience so far.

I withdraw some money from my Discover card by accident( late saturday night ). They charge me around $20 bucks for cash advance fees. I sent secure message to  them yesterday about those fees and ask if they can waive some of those fees since it's not that much of cash withdraw and its be done by accident. To my suprised, They refund the whole thing and ask me if there anything else they can help me with .....I said F no.....you guys awesome and about to leave some nice feedback for those guys.

Discover rocks.


Starting Score: 560
Current Score: 748 Wishlist: CSP, Simply Cash, SPG, BOLD, INK, United MP,
Goal Score: 800


Walmart: 10k |Usaa: 8k|BCE: 13k| Amex: NSPL|Dis: 9.4k|Cap: 5.5k|CAP: 2k|CSP: 13.4k| Pen:4.5k

Message 1 of 17
16 REPLIES
Community Leader
Valued Contributor

Re: Discover Awesome

Good to hear since I just got my Discover It card.  Are thier csr getting better than Amex's? Smiley Surprised

Message 2 of 17
Super Contributor

Re: Discover Awesome


nicholasyud wrote:

I want to share with your guys about my Discover experience so far.

I withdraw some money from my Discover card by accident( late saturday night ). They charge me around $20 bucks for cash advance fees. I sent secure message to  them yesterday about those fees and ask if they can waive some of those fees since it's not that much of cash withdraw and its be done by accident. To my suprised, They refund the whole thing and ask me if there anything else they can help me with .....I said F no.....you guys awesome and about to leave some nice feedback for those guys.

Discover rocks.


Nice customer service indeed

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 3 of 17
Frequent Contributor

Re: Discover Awesome


eddie84 wrote:

Good to hear since I just got my Discover It card.  Are their csr getting better than Amex's? Smiley Surprised


Totally. They are mindblowing nice.

MyFICO Scores: 720 (EX 10/05) | 718 (EQ 10/05) | 703 (TU 10/05)| | Amex Plat NPSL | Amex PRG NPSL | Amex Business Gold NPSL | Chase Sapphire Preferred 22,000 | Chase Freedom 20,000 | Walmart 15,000 | Amex Delta Reserve 12,900 | Chase Ritz 10,000 | Diner's Club Elite 10,000 | NASA Platinum Rewards 8,800 | Capital One Quicksilver 2,500
Message 4 of 17
Valued Contributor

Re: Discover Awesome

Nice! Glad it all worked out for u...dont u wish every card company would be that forging? Smiley Wink


GARDEN GOAL: MARCH 2014
LAST APP: 08/20/2013
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Message 5 of 17
Valued Contributor

Re: Discover Awesome

*forgiving...damn iphone...lol


GARDEN GOAL: MARCH 2014
LAST APP: 08/20/2013
---=[NORTHBOUND]=---
Message 6 of 17
Moderator Emerita

Re: Discover Awesome

Message 7 of 17
Frequent Contributor

Re: Discover Awesome

Very good to hear as a new member.

CARDS.jpg

Message 8 of 17
Established Contributor

Re: Discover Awesome

Congrats.. You will love the customer service also...


(Chase)- Freedom, CSP®, United MileagePlus® Explorer, Marriott Rewards® Premier, Penfed cash+ rewards/Promise/Defender.
Amex’s- BCE, Hilton, SPG®, PRG® and Blue®, NFCU Cash Rewards, FHB Destinations World Elite.
- Amex Centurion,(Citi) Executive/Platinum® Advantage


Alaska Airlines
Message 9 of 17
Epic Contributor

Re: Discover Awesome


eddie84 wrote:

Good to hear since I just got my Discover It card.  Are thier csr getting better than Amex's? Smiley Surprised


Better... They bought the OLD Amex AZ Call Center out of foreclosure when Amex moved 5 Oceans away Smiley Tongue

Message 10 of 17