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Valued Contributor
nicholasyud
Posts: 1,734
Registered: ‎08-13-2012

Discover Awesome

I want to share with your guys about my Discover experience so far.

I withdraw some money from my Discover card by accident( late saturday night ). They charge me around $20 bucks for cash advance fees. I sent secure message to  them yesterday about those fees and ask if they can waive some of those fees since it's not that much of cash withdraw and its be done by accident. To my suprised, They refund the whole thing and ask me if there anything else they can help me with .....I said F no.....you guys awesome and about to leave some nice feedback for those guys.

Discover rocks.


Starting Score: 560
Current Score: 748 Wishlist: CSP, Simply Cash, SPG, BOLD, INK, United MP,
Goal Score: 800


Walmart: 10k |Usaa: 8k|BCE: 9k| Amex: NSPL|Dis: 3.4k|Cap: 3.5k|CAP: 2k|CSP: 5k| Pen:4.5k

Established Contributor
eddie84
Posts: 554
Registered: ‎05-28-2013

Re: Discover Awesome

[ Edited ]

Good to hear since I just got my Discover It card.  Are thier csr getting better than Amex's? :smileysurprised:

7/13/14 EQ 754 | AmEx Platinum NPSL | Discover it $11k | BofA Travel Rewards Visa Sig $7k | Citi Platinum Select AAdvantage WMC $10k | Barclaycard Arrival+ WMC $9.7k | Jared/Kay $5.1k | Chase Sapphire Preferred $5k | BofA Cash Rewards Visa Sig $5k | DFS $5k | PayPal SC $5k | Citi Diamond Preferred MC $4.7k | BofA Better Balance Rewards MC $7k | Chase Freedom Visa $4k | Zales $5k | US Bank Visa Platinum $3k | Bloomingdale's $3k | Macy's $1.2k | Amex Delta SkyMiles $1k | Chase Amazon $800
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Senior Contributor
myjourney
Posts: 25,277
Registered: ‎02-07-2013

Re: Discover Awesome


nicholasyud wrote:

I want to share with your guys about my Discover experience so far.

I withdraw some money from my Discover card by accident( late saturday night ). They charge me around $20 bucks for cash advance fees. I sent secure message to  them yesterday about those fees and ask if they can waive some of those fees since it's not that much of cash withdraw and its be done by accident. To my suprised, They refund the whole thing and ask me if there anything else they can help me with .....I said F no.....you guys awesome and about to leave some nice feedback for those guys.

Discover rocks.


Nice customer service indeed

"Intelligence plus character--that is the goal of true education"
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Last 5 apps 6/6/13
Frequent Contributor
joshuapd1987
Posts: 276
Registered: ‎08-08-2011

Re: Discover Awesome


eddie84 wrote:

Good to hear since I just got my Discover It card.  Are their csr getting better than Amex's? :smileysurprised:


Totally. They are mindblowing nice.

MyFICO Scores: 735 (EX 1029) | 697 (EQ 1029) | 647 (TU 1029)| Gardening until...? Nov 2013? *sob* | Last escape: July 3, 2013
Valued Contributor
djc1puno
Posts: 1,715
Registered: ‎03-07-2013

Re: Discover Awesome

Nice! Glad it all worked out for u...dont u wish every card company would be that forging? :smileywink:


GARDEN GOAL: MARCH 2014
LAST APP: 08/20/2013
---=[NORTHBOUND]=---
Valued Contributor
djc1puno
Posts: 1,715
Registered: ‎03-07-2013

Re: Discover Awesome

*forgiving...damn iphone...lol


GARDEN GOAL: MARCH 2014
LAST APP: 08/20/2013
---=[NORTHBOUND]=---
Moderator
09Lexie
Posts: 24,489
Registered: ‎09-13-2012

Re: Discover Awesome

Frequent Contributor
OptimalCS
Posts: 405
Registered: ‎07-31-2010

Re: Discover Awesome

Very good to hear as a new member.

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Established Contributor
hot4u
Posts: 744
Registered: ‎04-21-2013

Re: Discover Awesome

Congrats.. You will love the customer service also...


(Chase)- Freedom, CSP®, United MileagePlus® Explorer, Penfed cash+ rewards/Promise.
Amex’s- BCE, Hilton and SPG®, NFCU Flagship Rewards, FHB Destinations World Elite.
(Citi)- Dividends Platinum Select, AAdvantage® platinum Visa signature,Hawaiian Airlines World Elite


Mega Contributor
Creditaddict
Posts: 18,873
Registered: ‎10-23-2007

Re: Discover Awesome


eddie84 wrote:

Good to hear since I just got my Discover It card.  Are thier csr getting better than Amex's? :smileysurprised:


Better... They bought the OLD Amex AZ Call Center out of foreclosure when Amex moved 5 Oceans away :smileytongue:

Fico Scores: EQ 639 Navy, TU 665 GE, EX 677 Prosper (07-09-14)
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Highest Limit: Fidelity Amex $25k (AU)
Lowest Limit: Buckle $250
Over 30 Cards in between :smileytongue:

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